Quality Analyst

Solventum (3M Healthcare); Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Solventum, a healthcare company, is seeking a Quality Analyst to support, maintain and improve the QMS in line with regulatory and business requirements. The role focuses on complaint management, document control, and quality project management.

Reporting to the Quality Manager India, you will handle customer complaints, manage document lifecycle, support GDP and training, and ensure SOP-compliant processes. Location Bangalore with hybrid work and 20-30% travel.

Qualifications

• 6-7 years of experience in Quality Assurance / Quality Systems within regulated industries.
• Experience handling customer complaints, PMS or equivalent processes.
• Strong proficiency with MS Excel and MS PowerPoint.
• Fluent in English (spoken and written).

Responsibilities

• Support, maintain and improve the QMS in line with regulatory requirements.
• Manage complaint handling, document lifecycle, and change management.
• Support QMS, GDP and quality system training activities.
• Ensure WH processes comply with SOPs and regulatory requirements.
• Collaborate with Quality Manager India and cross-functional teams.

Skills

Quality Assurance

Document Control

Complaint Management

Change Management

Quality Systems

English Communication

Education

Bachelor's/Master's degree in science or Pharmacy

Tools

MS Excel

MS PowerPoint

Job description

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description

Role: Quality Analyst

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

The Quality Analyst will be responsible for supporting, maintaining, and improving the Quality Management System (QMS) in compliance with applicable regulatory, quality, and business requirements. The role includes complaint Management, Document Control, Quality Project Management, Commercial Quality Activities and Continuous Improvement initiatives.

Reporting to Quality Manager India, you will be responsible for the Solventum / KCI IN to -

• Support business team in resolving customer complaints. This could include training team members on the procedures and tool (CQ or other), interacting with customers, gathering feedback, and addressing their complaints.
• Monitor, review and support change management of compliance requirements.
• Manage the complete document lifecycle including creation, review, approval, revision, archival, and obsolescence.
• Support QMS, GDP and quality system training activities.
• Ensure WH processes comply with SOPs and regulatory requirements.
• Support overall quality function as informed by supervisor.

Qualifications & Certifications

Bachelor's/master's degree in science, Pharmacy, or a related discipline.

Minimum Experience & Skills

• 6-7 years of experience in Quality Assurance / Quality Systems within regulated industries.
• Experience in customer complaints, PMS or equivalent, Document Control, and Commercial Quality activities.
• Strong proficiency with MS Excel and MS Power Point
• Proficiency in English (spoken & written) communication.

Preferred Experience & Skills

• Preferred ISO 13485 Certified Professional.

Location & Travel

• Location - Bangalore (Hybrid)
• Travel - 20-30%

Supporting Your Well-being

• Solventum offers many programs to help you live your best life - both physically and financially.
• To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.