QMS Engineer

Johnson Controls, Inc.; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Johnson Controls, Inc. in Pune, India, seeks a Quality Management professional to lead process quality initiatives, ensure ISO 9001 compliance, and drive continuous improvement across engineering and operations.

You will coordinate QA training, perform audits, implement Six Sigma tools, and analyze quality data to support reliable product delivery and customer satisfaction across projects.

Qualifications

• Bachelor’s degree in Mechanical or Electrical with 4–8 years in related field.
• Min. 3 years in Quality Management activities.
• Experience driving Quality Training programs.
• Experience in Product/Process Audits.
• Experience with Six Sigma tools & techniques.
• Proficient in problem-solving tools (e.g., Fishbone, 8D).
• Strong communication and presentation skills.
• Customer-focused with strong interpersonal skills.

Responsibilities

• Coordinate quality-related training for the team.
• Support ISO 9001 quality program implementation.
• Record and report quality data procedures.
• Prepare monthly quality issue reports for Program Manager.
• Implement and monitor quality control and inspection procedures.
• Manage internal audits and other QA activities.
• Coordinate with operations for product audits at customer locations.
• Develop and monitor QA metrics and report trends.
• Monitor project KPIs to drive continuous improvement.
• Assist Design & Operations Managers to resolve customer complaints.
• Assist in Risk Management, FMEAs, compliance to standards.
• Assist in failure investigation and CAPA activities.

Skills

Quality management

ISO 9001

Six Sigma

Problem solving

Quality training

Education

Bachelor's degree in Mechanical or Electrical

Tools

Fishbone diagram

8D problem solving

SPC

Job description

Job Description

What you will do

The primary responsibility for this role is to lead Building Management System global projects detailed engineering as per country specific standards from India center of excellence. Independent execution of project throughout the lifecycle, handle first level escalation. Follow processes, maintain required quality standards and on time deliveries to ensure customer satisfaction.

Position Summary

Responsible for ensuring JCI’s Business service meets the established standards of quality including reliability, usability and performance.

Responsibilities

• Coordinate Quality related training to the team to meet Quality Standards.
• Coordinate & support the company’s quality program, including the implementation of ISO9001 systems and procedures.
• Support in devising procedures and directions for recording and reporting quality data.
• Compile quality control reports, create statistical process control metrics, manage non-conformity reports and recommend continuous improvement activities.
• Prepare & share monthly report capturing summary of Quality issues to Program Manager.
• Implement & Monitor quality control and inspection procedures.
• Manage internal audits and other quality assurance activities
• Coordinate with operations team and conduct Product audit in the customer location compliance to legal & application standards.
• Identify, Develop, Implement & Monitor quality assurance metrics; analyze and report trends to Program Manager
• Continuously Monitor Project KPI’s to drive Continuous Improvement Initiatives.
• Support Design & Operations Managers to resolve any customer complaints.
• Assist in Risk Management activities, FMEAs and ensure compliance to standards and regulations
• Assist in the failure investigation of product complaint and CAPA activities.

Education & Experience

• Bachelor’s Degree with minimum 4 - 8 years of experience in the field of Mechanical / Electrical.
• Min. 3 yrs. experience in Quality Management activities.
• Proven experience in driving Quality Training Programs.
• Experience in Product / Process Audits.
• Experience in Six Sigma Tools & Techniques
• Experience in working with problem solving tools like, Fish bone diagram, 8D etc.
• Good oral, written and presentation skills
• Customer focus and service oriented.
• Excellent interpersonal skills and able to develop strong working relationships inside and outside the enterprise.
• Excellent people skills, persuasive and assertive character.