QA Engineer - Salesforce

Closeloop Technologies; India; Remote; INR 700,000 - 1,500,000; Full time

Job summary

Closeloop Technologies is seeking a Salesforce QA Engineer to perform comprehensive testing across Salesforce CPQ (Steelbrick) and related clouds. You will contribute to automated regression coverage and perform hands-on manual validation.

You will validate CPQ functionality, pricing, and quote-to-order processes, while supporting UAT, defect lifecycle, and agile QA practices within a remote, multi-time zone environment.

Qualifications

• 3+ years of QA experience with at least 2 years in Salesforce testing.
• Experience testing Salesforce CPQ (Steelbrick) and Sales/Service Cloud preferred.
• Familiarity with Salesforce/SaaS test automation tools and regression suites.
• Proficient in Jira for defect tracking; strong Agile QA practices.

Responsibilities

• Develop and execute tests for Salesforce applications including CPQ, Sales Cloud and Service Cloud.
• Build, maintain, and execute regression coverage; support UAT and release validation.
• Identify, document, track and retest defects; collaborate with developers and business analysts.
• Participate in Scrum ceremonies and communicate quality risks and test coverage gaps.

Skills

Salesforce testing

Regression testing

UAT support

Agile QA practices

Analytical skills

Communication

Tools

Gearset Test Automation

Provar

Copado Test Manager

Jira

Job description

This is a remote position.

Role Overview

We are seeking a Salesforce QA Engineer who executes comprehensive Salesforce testing across functional, regression, integration, end-to-end, and release validation activities. The role supports a Salesforce environment centered on Salesforce CPQ (Steelbrick) and requires contribution to automated regression coverage as well as hands-on manual validation.

Key Responsibilities

• Develop and execute functional, regression, integration, end-to-end, and release-validation test cases for Salesforce applications.
• Validate Salesforce CPQ (Steelbrick) functionality, business rules, automation, pricing and quoting flows, renewals, and quote-to-order processes before production releases.
• Build, execute, and maintain regression coverage using Gearset Test Automation or an equivalent Salesforce/SaaS testing tool, with guidance where appropriate.
• Identify, document, track, retest, and verify defects using Jira or equivalent tools while collaborating closely with Developers and Business Analysts.
• Support UAT activities, regression cycles, release validation, test evidence preparation, and defect verification.
• Maintain test cases, test data, execution results, regression suites, and supporting quality documentation.
• Participate actively in sprint planning, daily standups, backlog refinement, sprint reviews, retrospectives, and other Scrum activities.
• Communicate quality risks, blockers, dependencies, and test coverage gaps promptly.

Required Skills & Experience

• 3+ years of QA experience with at least 2 years of Salesforce application testing.
• Experience testing Salesforce CPQ (Steelbrick), Sales Cloud, Service Cloud, or other Salesforce applications; CPQ experience is strongly preferred.
• Working proficiency with Salesforce/SaaS test automation tooling such as Gearset Test Automation, Provar, Copado Test Manager, or equivalent, and ability to contribute to regression-suite maintenance.
• Knowledge of regression testing, UAT support, defect lifecycle, integration/end-to-end testing, and Agile QA practices.
• Experience with Jira or equivalent defect/story tracking tools.
• Strong analytical, communication, documentation, and attention-to-detail skills.

Certifications

• ISTQB Foundation Level or equivalent - Preferred
• Salesforce Certified Administrator - Preferred
• Relevant Salesforce testing-tool certification - Good to have

Role Expectations

• Maintain a minimum 4-hour daily overlap with U.S. Eastern Time business hours and be available for standups, sprint ceremonies, and real-time collaboration during the overlap window.
• Work within Agile/Scrum methodology and actively participate in ceremonies appropriate to the role.
• Maintain clear documentation for work performed and promptly communicate material issues, risks, dependencies, and anticipated delays.
• Follow applicable security, access-control, confidentiality, privacy, and acceptable-use requirements.
• Perform responsibilities professionally and adapt to changing priorities and assignments within the role scope.