Quality Analyst - Salesforce

Bluvium Technologies Pvt. Ltd.; Pune District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading technology company in Pune is seeking a QA specialist for Salesforce with 2-5 years of experience. The role involves creating and executing test cases, troubleshooting issues, and collaborating with development teams. Candidates should possess strong communication skills and be familiar with Salesforce tools such as Apex and Visualforce. This position offers an opportunity to work independently as well as in an agile team environment, enhancing testing processes and product quality.

Qualifications

• 2-5 years of experience in QA role focused on Salesforce.
• Excellent analytical, problem-solving, and decision-making skills.
• Highly self-motivated to continuously learn new technologies.

Responsibilities

• Provide estimates on assigned tasks.
• Work independently on QA items.
• Perform regression testing and produce detailed reports.

Skills

Apex

Visualforce

Salesforce Sales and Service Cloud

Web Services testing

UI testing

Regression testing

Problem-solving

Communication skills

Education

Salesforce Administrator certification

Platform App Builder certification

CPQ Specialist certification

Tools

ReadyAPI

Postman

Job description

Responsibilities

• Provides high-level effort estimates on assigned tasks
• Works independently on assigned QA items
• Seek to gain understanding of the company's org/system infrastructure in order to troubleshoot issues and engage the appropriate engineering teams as issues arise
• Provides in-depth troubleshooting skills to assist in resolving errors and performance issues
• Be familiar with Exploratory testing methodologies
• Write detailed test cases and execute them
• Creatively & intuitively find bugs for recently added features in the application
• Perform regression testing and provide detailed bug reports & test results reports with reproducible test steps and screenshots
• Understand project documents, customer demands, and product objectives to create and execute test cases
• Investigate customer problems referred to you by the technical support team, test bugs, and create and manage bug reports
• Be able to capture the appropriate logs in Salesforce to help diagnose issues
• Handle technical communications and understand the customers' systems
• Work with deployment teams, resolve level issues for systems, coordinate product design, and offer inputs on the testability of functional elements and product designs
• Collaborates with the Salesforce team regarding application support, helping to oversee the communication, analysis, testing, and implementation as the need arises
• Remains aware and up to date of product developments that translate into environmental or code modifications.
• Leverage pre-defined processes, instructions, guidelines, and policies to perform day to day tasks.
• Works closely with development team to ensure processes, procedures, and best practices

Requirements

• 2-5 years of experience in QA role on Salesforce
• Good communication skills
• 2 years+ experience of using Apex, Visualforce, Flows and salesforce integrated/Interfacing applications
• Experience with Salesforce Sales and Service Cloud
• Experience with Web Services testing using tools like ReadyAPI/Postman
• Well versed in UI, regression, performance, usability, acceptance, and ad-hoc testing
• Should be able to review/write test cases have experience on e2e testing prior UAT
• Salesforce Administrator, Platform App Builder or CPQ Specialist certification will be an added advantage
• Excellent analytical, problem-solving, and decision-making skills
• Effectively works as a member of an agile team and/or independently
• Highly self-motivated to continuously learn new methodologies/technologies