PUNE-International Customer Supp Associate/Fresh&Exp | US-Analyst BPO

Moon Consultants; Pimpri-Chinchwad, Navi Mumbai, Pune District; Vor Ort; INR 234.000 - 391.000; Vollzeit

Benefits dieser Stelle

Two-way cab

Zusammenfassung

Moon Consultants in Pune/Mumbai is seeking an analyst for US client support. Freshers and experienced candidates can apply, with night shift rotation and both-way cab provided. Salary ranges: freshers 21k–25k INR per month plus incentives; experienced 25k–35k INR per month plus incentives.

The role involves handling international client inquiries by phone, email, or chat and delivering solutions to resolve issues efficiently.

Qualifikationen

• Strong analytical skills for problem-solving and issue resolution.
• Excellent communication skills for effective interaction with clients from diverse backgrounds.
• Ability to work on rotational shifts including night shifts as per business needs.

Aufgaben

• Provide exceptional customer support to international clients through phone, email, or chat.
• Analyze client requirements and develop solutions to resolve their queries efficiently.
• Ensure timely resolution of issues and maintain high levels of client satisfaction.

Kenntnisse

Analytical skills

Excellent communication

Night shifts

Jobbeschreibung

PUNE/MUMBAI

1. US CLIENT SUPPORT | ANALYST ROLE / US HEALTHCARE
2. GRADUATE/EXP
3. | FRESHERS & EXP DO APPLY
4. NIGHT SHIEFT /US/UK/AUS
5. 5 DAYS WORKING /2 WEEK OFF ROTETIONAL
6. BOTH WAY CAB
7. FRESHERS SALARY- 21 K TO 25 K +INCENTIVE
8. INT EXP SALARY -25 K TO 35 K+INCENTIVE

CALL OR WP

Hr NITESH-8830011092

Roles and Responsibilities

• Provide exceptional customer support to international clients through phone, email, or chat.
• Analyze client requirements and develop solutions to resolve their queries efficiently.
• Ensure timely resolution of issues and maintain high levels of client satisfaction.

Desired Candidate Profile

• Strong analytical skills for problem-solving and issue resolution.
• Excellent communication skills for effective interaction with clients from diverse backgrounds.
• Ability to work on rotational shifts including night shifts as per business needs.