Customer Success Associate UK and USA International Voice Process Pune

Moon Consultants; Pune District; On-site; INR 335,000 - 424,000; Full time

Benefits offered by this job

Cab facility

Fixed weekend offs

Job summary

Moon Consultants in Pune is hiring for International Voice Process roles serving UK and US clients. We seek candidates with 1+ year experience and excellent English communication to handle customer interactions with care and problem-solving skills.

Role involves day UK process and night US process shifts, with 9-hour shifts, Monday to Friday, cab facility provided, and fixed weekend offs. Immediate joiners preferred and placement services are free.

Qualifications

• Minimum 1 year of experience in International Voice Process.
• Graduate / Undergraduate candidates can apply.
• Excellent English communication skills.
• Strong customer-handling and problem-solving skills.

Skills

Voice process

English communication

Customer handling

Problem solving

Education

Graduate/Undergraduate eligible

Job description

Hiring: International Voice Process UK & US

Job Description

We are hiring experienced professionals for UK and US International Voice Process roles.

Eligibility Criteria

• - Minimum 1 year of experience in International Voice Process.
• - Graduate / Undergraduate candidates can apply.
• - Excellent English communication skills.
• - Strong customer-handling and problem-solving skills.

Salary: 30,000 38,000 In-Hand per month

Shift Timings

• - UK Process: Day Shift 12:00 PM onwards
• - US Process: Night Shift 3:00 AM onwards
• - Shift Duration: 9 hours
• - Working Days: Monday to Friday
• - Week Off: Saturday & Sunday

Facilities

• - Cab Facility Available
• - Fixed Weekend Offs

Selection Process

1. 1. HR Round
2. 2. Voice & Accent Round
3. 3. Operations Round

Job Location: Pune

Employment Type: Full-Time

Preferred Candidates: Immediate Joiners

Note: Placement services are 100% free for candidates.