PTP Helpdesk Specialist

Gratitude India Pvt Ltd; Kolkata District, Nagpur District, Hyderabad; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Gratitude India Pvt Ltd is seeking an experienced accounts payable specialist to handle AP helpdesk queries for vendors and internal stakeholders, resolving invoice, payment and reconciliation issues through ticketing tools while supporting AP processing and month-end activities.

The ideal candidate is a graduate with 4–6 years of P2P/PTP experience, including 2+ years handling AP calls or helpdesk queries, proficient in SAP/JDE and advanced Excel, with strong reconciliation and stakeholder

Qualifications

• Graduate with 4–6 years of P2P/PTP experience, including 2+ years handling AP calls or helpdesk queries.
• Expert in SAP/JDE and advanced Excel.
• Solid AP reconciliation and stakeholder skills.
• MIS knowledge is a plus.

Responsibilities

• Handle AP helpdesk operations for vendors and internal stakeholders, resolving invoice, payment and reconciliation queries through ticketing tools.
• Support AP processing, SLA, compliance, reporting, month-end activities and process improvements.

Skills

AP helpdesk

P2P experience

AP calls

Stakeholder management

Advanced Excel

MIS

Education

Graduate degree

Tools

SAP/JDE

Job description

Handle AP helpdesk operations for vendors and internal stakeholders, resolving invoice, payment and reconciliation queries through ticketing tools. Support AP processing, SLA, compliance, reporting, month-end activities and process improvements well.

Required Candidate profile

Graduate with 4-6 years of P2P/PTP experience, including 2+ years handling AP calls or helpdesk queries. Expert in SAP/JDE and advanced Excel, with solid AP, reconciliation and stakeholder skills. MIS