Property Manager

Jones Lang Lasalle Property Consultants; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Jones Lang Lasalle Property Consultants in Gurugram is seeking a Property Manager to oversee end-to-end facility operations and ensure smooth, safe, and efficient site performance.

You will coordinate site teams, manage budgets and KPIs, handle vendor invoices and cost sheets, and maintain thorough records for client reporting. This role demands strong stakeholder communication and adherence to health and safety standards.

Qualifications

• Experience in managing site operations and facilities.
• Ability to coordinate budgets, SLAs and KPIs for service delivery.
• Strong vendor management and invoice processing skills.

Responsibilities

• Oversee the full bouquet of property management services at the site.
• Ensure manpower is prepared to meet challenges by guiding and developing staff.
• Manage budgeting controls, monitor SLAs and KPIs for JLL and outsourced agencies.
• Oversee invoicing, payments, vendor quotes and cost sheets.
• Ensure timely submission of client-approved cost sheets and accurate billing information.
• Plan manpower and support hiring processes for the site.
• Conduct daily site rounds to ensure maintenance of structures and services.
• Assist client SPOC in budgeting for site operations and strategy formation.
• Maintain up-to-date project and client files and respond to occupant queries.
• Ensure health and safety regulations are followed and risk assessments enforced.
• Create and submit daily (DMR) and monthly (MMR) management reports.
• Coordinate as-built drawings and transition documents; work with regional teams to close reports.
• Support the 'No Safety No Work' policy and ensure smooth operations.

Job description

What this job involves

You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:

• Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
• Formulating suitable budgeting controls and Monitoring SLAs & KPI’s for JLL and outsourced agencies towards effective service deliverance.
• Maintaining service level agreements and keeping performance indicator scores above excellence.
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Overseeing all vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
• Ensuring Accuracy of billing information.
• Manpower planning for the site (playing a major role in their hiring process etc.)
• Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
• Ensure proper teamwork for all the facilities.
• Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management.
• Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated.
• Dealing with occupants’ queries in verbal/ written form.
• Ensuring robust complaint management process is in place and is followed meticulously
• Communicating and circulating information to occupants’ authorities on operational complications.
• Ensuring health and life safety regulations/ manuals are adhered on site
• All risk assessment recommendations are implemented and enforced for compliances.
• Creating business continuity plans.
• Resolving emergency maintenance matters with urgency.
• Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
• Creating and submitting the daily management report (DMR) and the monthly management reports (MMR).
• Coordinate and maintain the as-built drawing and transition document library.
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
• Facilitate the services under the Slogan “No Safety No Work”.