Sr Property Manager

Jones Lang LaSalle Incorporated; Dadri; Presencial; INR 600.000 - 1.000.000; Jornada completa

Descripción de la vacante

Brightstone is seeking a hands-on Property Manager to oversee residential property management services at a Noida site. You will coordinate site operations, budgeting controls, SLA/KPI monitoring, vendor management, and ensure safety and compliance to deliver seamless living environments for housing societies.

The role emphasizes teamwork, data handling (DMR/MMR), cost control, and continuous process improvements through technology, while maintaining strong relationships with clients,

Formación

• Experience in residential property management or facilities management.
• Strong stakeholder and vendor management skills.

Responsabilidades

• Oversee housing complexes, residential townships and communities to ensure smooth operations.
• Guide, groom and develop site staff; ensure manpower readiness for site challenges.
• Formulate budgeting controls and monitor SLAs/KPIs for service delivery.
• Manage vendor quotations, invoices and timely payments; ensure accurate cost sheets.

Descripción del empleo

Job Description:

Tailored residential property management, with Brightstone.

Managing housing complexes, residential townships and residential communities requires subject matter expertise, customised services and a commitment to creating a seamless yet enjoyable living experience. At Brightstone - we are setting a new standard for excellence in residential property management, focused on enhancing resident satisfaction and property value for housing societies nationwide.

Location: On-site –Noida, UP

Scheduled Weekly Hours: 48

At Brightstone, we’re committed to redefine residential property management across India through innovation, expertise and our drive for excellence. Our people are our greatest asset when it comes to achieving this – professionals who bring passion and precision to every aspect of residential property management.

You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:

• Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
• Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
• Maintaining service level agreements and keeping performance indicator scores above excellence.
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Overseeing all vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
• Ensuring Accuracy of billing information.
• Manpower planning for the site (playing a major role in their hiring process etc.)
• Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
• Ensure proper teamwork for all the facilities.
• Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management.
• Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated.
• Dealing with occupants’ queries in verbal/ written form.
• Ensuring robust complaint management process is in place and is followed meticulously
• Communicating and circulating information to occupants’ authorities on operational complications.
• Ensuring health and life safety regulations/ manuals are adhered on site
• All risk assessment recommendations are implemented and enforced for compliances.
• Creating business continuity plans.
• Resolving emergency maintenance matters with urgency.
• Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
• Creating and submitting the daily management report (DMR) and the monthly management reports (MMR).
• Coordinate and maintain the as-built drawing and transition document library.
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
• Facilitate the services under the Slogan “No Safety No Work”.

Find out more about us here.