A consulting firm in Mumbai is seeking a responsible individual to oversee contract compliance and operational standards. The role focuses on building effective relationships, mentoring team members, and ensuring workplace safety while preparing timely reports. Ideal candidates should have strong communication skills and a positive attitude towards achieving customer satisfaction. This position offers the opportunity to contribute to a supportive team environment and improve operational quality.
Responsibilities
Responsible for knowledge of contracts, budget and operational requirements.
Enforces compliance of customer work standards and company policy.
Establishes effective relationships internally and externally.
Accepts responsibility for personal performance and assists team members.
Mentors and trains new team members to meet program standards.
Tracks time sheets and attendance for assigned personnel.
Prepares accurate and timely reports.
Enforces workplace security policies and uniform standards.
Executes guard mount briefings with clarity.
Demonstrates a positive approach toward customer satisfaction.
Seeks ways to improve and promote quality.
Gives top priority to personnel and property safety.
Develops and manages best in class reporting.
Job description
Responsibilities
Responsible for knowledge of contracts, budget and operational requirements
Enforces compliance of customer work standards, company policy and procedures - Leads by example
Is able to establish effective relationships and communications, both internally and externally, with persons of all backgrounds and organizational levels
Accepts responsibility for his/her own performance and demonstrates the capability to assist other team members in reaching success within the organization and contributes to building a positive team environment
Mentors and trains new members of the team to meet or exceed program standards
Tracks time sheets and attendance for assigned personnel
Prepares accurate, precise, and timely reports
Enforces workplace security policies, procedures, and uniform standards
Executes guard mount briefings with clarity and command of the subject matter
Possesses and demonstrates a positive approach toward achieving outstanding customer satisfaction
Constantly seeks ways to improve and promote quality with existing and/or future innovations
Giving top priority to Personnel and then property safety