Site Manager (Elevators & Escalator)

Kone; NTR; On-site; INR 900,000 - 1,300,000; Full time

Job summary

KONE is seeking a Site Manager in India to drive customer satisfaction by delivering as planned and communicating proactively. You will lead the delivery project team, coordinate stakeholders, and ensure planning, execution, quality and handover using KONE methodologies and tools.

You will also drive profitability by ensuring contractual fulfilment and reaching financial targets. This role emphasizes risk management, safety, and seamless Sales-to-Operations handovers across the project lifecycle.

Qualifications

• Experience leading project teams to deliver within defined contractual requirements.
• Strong communication with customers and internal stakeholders to promote trust.
• Ability to identify and manage risks and opportunities throughout the project lifecycle.
• Knowledge of lean practices and continuous improvement methods is a plus.
• Financial awareness including planning, forecasting and revenue awareness.

Responsibilities

• Accountable for project scope, cost, and schedule management and delivery within contractual requirements.
• Proactive management of customer communication to understand needs and promote trust.
• Lead and coordinate the full project team to meet customer expectations and foster collaboration.
• Set clear targets and ensure sufficient resourcing and competencies.
• Manage risk identification, mitigation, planning, escalation and recovery actions.
• Ensure integrated project planning with customers and KONE teams.
• Oversee project governance, gates and reviews according to complexity.
• Manage project financial planning, forecasting, and cash flow.
• Drive Sales-to-Operations handover quality and project closing activities.
• Maintain safety awareness among employees and subcontractors by example.
• Plan installation and tester resources with resource management.
• Promote lean practices at work.

Skills

Leadership

Stakeholder management

Communication

Project management

Risk management

Job description

The Site Manager drives customer satisfaction and trust by delivering as planned and communicating proactively.

He/she leads the delivery project team and coordinates all the stakeholders by ensuring a correct planning, execution, quality, monitoring and handover, with the use of KONE methodologies and tools.

Finally, he/she drives profitability by ensuring contractual fulfilment and reaching financial targets.

Key Responsibilities

• Accountable for project scope, cost, and schedule management, and delivering the project within the defined contractual requirements and KONE objectives
• Proactive management of customer communication throughout the project, understanding of customer needs, objectives and promoting a trustful environment
• Manages, leads and encourages the full chain project team to meet customers expectations. Communicates clearly, transparently and promotes active collaboration and caring of each other to reach mutual success for KONE and the customer
• Sets clear targets for the project and plans accordingly. Plans and ensures sufficient project resourcing and competences
• Ensure continuous risk and upsides management of the project, with specific focus on risk identification, mitigation, planning, escalation if needed and recovery actions, and on the other hand adding value by promotion of variations selling during the whole life-cycle of the project
• Ensure integrated project planning and management with customers and KONE full chain teams
• Responsible for successful project framework implementation meaning project gates and project reviews according to project complexity with special focus on project governance (i.e. steerings)
• Ensures correct projects financial planning and forecasting, cash flow management and revenue management
• Responsible for actively driving Sales-to-Operations handover quality, responsible for handover to Customer as well as project closing activities
• Maintains safety awareness amongst employees and subcontractors leading by own example. Is aware of safety customer requirements and KONE Safety workplace requirements
• Planning of the Installation and tester resources together with relevant resource manager
• Promoting the usage of lean practices at work