Project Manager - Full Service (FS)

Sago; Gurugram District; Hybrid; INR 400,000 - 600,000; Full time

Benefits offered by this job

Medical Benefits

Gourmet Tea/Coffee

Pick up and Drop facility up to 30kms

Hybrid model

5 days working

Job summary

A market research firm in Gurugram is looking for a professional to manage online data collection projects. The role involves overseeing multiple projects from sale to delivery, ensuring strong communication with clients and teams. Candidates should have at least 2 years of experience in market research, preferably with skills in project management and data analysis. The position also offers a hybrid working model and additional benefits like medical insurance and transport facilities.

Qualifications

• 2+ years of experience in market research or project management.
• Experience with research design, reporting, data analysis.
• Familiarity with DIY survey tools and panel software is a plus.

Responsibilities

• Manage online data collection projects for multiple accounts.
• Point of contact for clients, internal teams and vendors.
• Monitor project elements, anticipate potential problems.
• Build and maintain successful client relationships.

Skills

Technical orientation

Analytical thinking

Customer service

Multi-tasking

Time management

Superior communication skills

Collaboration

Decision making

Problem solving

Education

High School Diploma or equivalent

Bachelor's degree or equivalent experience (preferred)

Job description

Position Summary

End to end responsibility to efficiently manage online data collection projects for multiple accounts and maintaining/growing positive relationship with internal teams, clients, and vendors.

Key Job Responsibilities

• Execute flawlessly multiple research projects independently at different phases from sale to delivery
• Be the point of contact for clients, internal teams and vendors
• Review project specs and research design for fielding and data collection
• Continuously monitor project elements, anticipate/identify potential problems and manage to resolution
• Manage external vendors and partners to meet project timeline and budget qualifications
• Communicate with clients and internal teams throughout the project cycle to provide project update, recommendations, and liaise with senior staff on any issues
• Work within Sago systems effectively throughout life cycle of project
• Work collaboratively with clients to provide timely update on progress of project
• Deploy sample, coordinate with vendors, and monitor throughout field to ensure field completion of required quotas on schedule, including reportals, quota reports, field reports...etc
• Respond quickly to unanticipated or urgent issues and manage to resolution; escalating as appropriate
• Collaboration and supporting internal and external teams in coding, analysis, reporting
• Validation and preparing of data deliveries
• Meet client's timeline expectations and highest quality of data deliverables in the most efficient way maintaining margin for projects
• Build and maintain successful client relationships
• Work in accordance with the SOP's of company
• Other duties as assigned

Core Competencies

• Technical orientation, logical thinking, analytical mind
• Customer service, multi-tasking, and time management skillsQuickly adopts to changes and new processes
• Superior communication skills
• Focus on quality and attention to detail
• High work ethic and team player attitude
• Client Focus
• Strong communication skills - written and oral
• Collaboration and Teamwork
• Ability to multi-task and flexibility
• Decision Making and Problem Solving

Requirements

QUALIFICATIONS Education

• High School Diploma or equivalent

Bachelors' degree and/or equivalent experience preferred

Experience

• Must have 2+ years of experience working in a market research environment or combined PM experience
• Experience with research design, reporting, data analysis, international data collection, multi- mode methodology, is a plus
• Experience in DIY survey tools and/or panel software usage is a plus

Benefits

• Medical Benefits
• Gourmet Tea/Coffee
• Pick up and Drop facility up to 30kms
• Hybrid model
• 5 days working