Project Manager

m360 Research; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

m360 Research is seeking a Project Manager to act as the primary client-facing contact, handling relationships and issues through the project lifecycle. The role involves coordinating data collection, processing, and delivery of final deliverables across internal teams and external agencies.

The position requires strong analytical, communication, and negotiation skills, with the ability to manage multiple tasks under tight deadlines.

Qualifications

• Experience in MR data collection and consulting.
• Plan and schedule studies: preparation of instructions, briefing survey programming, data collection and data processing.
• Questionnaire input and specifications, liaising with client and offering recommendations for effective data collection.
• Project handling: monitoring progress, feedback, deadlines, liaising with service and data processing.
• Quality control: rectify problems early and adhere to all processes and standards.
• Job analysis: analyze performance and provide recommendations.

Responsibilities

• Operate as the key face for the customer, managing clients, issues, and engagement throughout the project.
• Provide clients with solutions related to projects, focusing on nurturing client relationships.
• Manage and implement internal business processes involved in the collection and preparation of market research data, from questionnaire provision to delivery of final deliverables.
• Handle a broad range of complex market research, administrative, and technical activities, managing and facilitating among internal departments and external agencies.
• With minimal consultation, manage all aspects of the internal business process: all administrative tasks, project initiation, project scheduling; manage field activities to ensure projects are completed within budget, parameters and schedule; monitor field status reports; understand data requirements; check data and proofread deliverables; coordinate with internal and external departments/agencies; manage project, client, and client servicing, and maintain excellent communication skills.

Skills

MR data collection

Project management

Client relationship management

Data processing

Questionnaire design

Quality control

Analytical skills

Communication skills

Negotiation

Time management

Tools

Microsoft Office Suite

Job description

Job Description

The Project Manager serves as the key face for the customer, managing client relationships, issues, and engagement throughout the project lifecycle.

Responsibilities

• Operate as the key face for the customer, managing clients, issues, and engagement throughout the project.
• Provide clients with solutions related to projects, focusing on nurturing client relationships.
• Manage and implement internal business processes involved in the collection and preparation of market research data, from questionnaire provision to delivery of final deliverables.
• Handle a broad range of complex market research, administrative, and technical activities, managing and facilitating among internal departments and external agencies.
• With minimal consultation, manage all aspects of the internal business process: all administrative tasks, project initiation, project scheduling; manage field activities to ensure projects are completed within budget, parameters and schedule; monitor field status reports; understand data requirements; check data and proofread deliverables; coordinate with internal and external departments/agencies; manage project, client, and client servicing, and maintain excellent communication skills.

Qualifications

• Experience in MR data collection and consulting.
• Study setup scheduling projects: planning, negotiating, preparing detailed instructions, and personal briefings to survey programming, data collection, and data processing when appropriate.
• Questionnaire input and specifications, liaising with client and offering recommendations for effective data collection.
• Project handling: monitoring job progress, providing feedback, ensuring deadlines, liaising with client service and data processing, handling project-related queries, ensuring quality standards.
• Quality control: keeping in touch with data collection and processing or suppliers, rectifying problems early, adhering to all processes and standards.
• Job analysis: analyzing performance on the study and providing recommendations to client service and operations for the future.

Knowledge, Skills, and Abilities

• Handle multiple tasks and meet assigned deadlines within very short timeframes.
• Strong attention to detail and accuracy.
• Excellent analytical, computational, and problem‑solving skills.
• Excellent interpersonal and negotiation skills.
• Strong written and verbal communication skills.
• Ability to find solutions to complex project situations within tight deadlines.
• Strong computer skills, including Microsoft Office Suite and other specialized software systems.
• Enthusiastic with good people skills; enjoys working with and talking to people, and interested in new ideas and ways of doing things.

Additional Information

Must be willing to work in AEST (Australian) shift hours.

All your information will be kept confidential according to EEO guidelines.