Project Manager

Sago; Gurugram District; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Free Gourmet Tea/ Coffee

Extensive Mediclaim Benefit

Free Pick-up and Drop cab facility

EST hours for up to 40 Kms

Job summary

A leading IT services firm in Gurugram is seeking a Project Manager to oversee complex research projects. The successful candidate will manage relationships with clients and internal teams, ensuring timely and quality deliverables. Responsibilities include project oversight, resolving potential issues, and collaborating with vendors. Candidates should have at least 3 years of relevant experience and a degree. This full-time position offers benefits like free transportation and medical coverage.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 3+ years of experience in a Project Manager role.
• Experience with market research and project management.

Responsibilities

• Manage multiple high complexity research projects.
• Be the main point of contact for clients and internal teams.
• Monitor project elements and manage for resolution.
• Monitor project elements and resolve issues to keep projects on track.
• Manage external vendors to meet timeline and budget.
• Provide regular updates and liaise with senior staff on issues.
• Collaborate with teams on data delivery and reporting.
• Ensure quotas are met and maintain data quality.
• Share tools and processes to improve daily tasks.

Skills

3+ years PM experience

Senior PM experience desired

Client management

Vendor management

Project coordination

Communication skills

Education

Bachelor's degree or equivalent

Tools

DIY survey tools

Job description

Join to apply for the Project Manager role at Sago

This range is provided by Sago. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Seasoned expert in end-to-end responsibility to efficiently manage online data collection projects for multiple accounts and maintaining/growing positive relationship with internal teams, clients, and vendors. A Sago Senior Project Manager is an expert in customer success and highly productive member of the team, managing high volumes and complex projects, providing support to junior members of the team, and always seeking deeper expertise and areas for improvement.

Requirements

Key Job Responsibilities

• Execute flawlessly multiple high complexity research projects independently at different phases from sale to delivery
• Be the point of contact for clients, internal teams and vendors
• Review project specs and research design for fielding and data collection
• Continuously monitor project elements, anticipate/identify potential problems and manage to resolution
• Manage external vendors and partners to meet project timeline and budget qualifications
• Communicate with clients and internal teams throughout the project cycle to provide project update, recommendations, and liaise with senior staff on any issues
• Work within Sago systems effectively throughout life cycle of project
• Work collaboratively with clients to provide timely update on progress of project
• Deploy sample, coordinate with vendors, and monitor throughout field to ensure field completion of required quotas on schedule, including reports, quota reports, field reports...etc
• Collaboration and supporting internal and external teams in coding, analysis, reporting
• Validation and preparing of data deliveries
• Meet client's timeline expectations and highest quality of data deliverables in the most efficient way maintaining margin for projects
• Share information amongst the team on tools and approaches that help with efficiencies in daily tasks, helping with training and shadowing when required
• Anticipate problems and are able to resolve them independently the majority of the time, otherwise you escape them to your TL/Manager
• Strive to continually improve internal processes
• Other duties as assigned

Core Competencies

• Technical orientation, logical thinking, analytical mind
• Strong ability to manage/balance quality assurance, project volume, project complexity, varying project timelines, including rush timelines
• Adaptable to changes and new processes
• Superior communication skills
• Quality - Attention to detail, delivers 'right first time'
• High work ethic and team player attitude
• Demonstrate the ability to teach others through following processes and drawing from own experience. Shadow others task, request, project when necessary
• Client Focus
• Strong communication skills - written and oral
• Collaboration and Teamwork
• Ability to multi-task and flexibility
• Decision Making and Problem Solving

Qualifications

Education

• Bachelors' degree and/or equivalent experience preferred

Experience

• Must have 3+ years of experience working in a Project Manager (Full Service) role or relevant experience
• Experience as a Market Research PM or Senior PM is desired
• Experience with research design, reporting, data analysis, international data collection, multi- mode methodology, is a plus

Computer Skills

• Experience in DIY survey tools and/or panel software usage is a plus

Benefits

• Free Gourmet Tea/ Coffee on the house
• Extensive Mediclaim Benefit
• Free Pick-up and Drop cab facility in EST hours for up to 40 Kms

Seniority Level

Associate

Employment type

Full-time

Job function

Project Management

Industries

IT Services and IT Consulting