Project Coordinator - Website & Digital Projects

Webindiamaster; Ghaziabad District; On-site; INR 350,000 - 550,000; Full time

Job summary

Webindia Master is seeking a Project Coordinator to take ownership of projects from handover by the sales team through to delivery. You will be the main point of contact between clients and the internal team, coordinating with designers, developers and writers to ensure timely, quality outcomes for websites, e-commerce stores, apps and digital marketing projects.

The role requires strong organisational skills, clear communication, and the ability to manage multiple projects while maintaining

Qualifications

• Must be organised and able to manage multiple projects.
• Excellent written and spoken English communication.
• Take ownership of projects from handover to delivery.

Responsibilities

• Take complete project handover from sales after confirmation.
• Connect with clients to understand business goals and project requirements.
• Gather requirements for websites, e-commerce stores, mobile apps, and digital marketing.
• Collect content, brand guidelines, login credentials and other client info.
• Prepare clear briefs, task lists, timelines and internal docs.
• Explain requirements to designers, developers, and writers.
• Assign tasks and follow up to keep projects on schedule.
• Keep clients informed through emails, calls and meetings.
• Present designs and project stages to clients and collect feedback.
• Convert feedback into actionable tasks for the team.
• Review completed work before sharing with clients.
• Coordinate testing, revisions, deployment and launch.
• Maintain records of requirements, feedback and approvals.
• Identify delays or missing information early and coordinate fixes.
• Handle client concerns professionally and coordinate solutions.
• Coordinate post-launch support as per scope.

Skills

Organised workflow

Clear communication

Ownership

Client coordination

Job description

At Webindia Master, we work with businesses in India and overseas on website development, e-commerce, mobile application and digital marketing projects. We are looking for a Project Coordinator who can take responsibility for these projects once they are handed over by the sales team.You will be the main point of contact between the client and our internal team. Your role will involve understanding the client’s requirements, planning the work, coordinating with designers and developers, sharing regular updates and ensuring that the project is delivered as agreed.We are looking for someone who is organised, communicates clearly and takes ownership of their work. You should be comfortable managing several projects at the same time while maintaining a positive relationship with every client.

What You Will Be Responsible For

• Take complete project handover from the sales team after the project is confirmed.
• Connect with clients to understand their business, goals, expectations, and project requirements.
• Gather complete requirements for websites, e-commerce stores, mobile applications, and digital marketing projects.
• Collect content, images, product details, login credentials, brand guidelines, and other information required from clients.
• Prepare clear project briefs, task lists, timelines, and internal documentation.
• Explain project requirements to designers, developers, content writers, quality analysts, and marketing team members.
• Assign tasks and regularly follow up with the team to ensure projects remain on schedule.
• Keep clients informed through emails, phone calls, online meetings, and regular project updates.
• Present designs and completed project stages to clients and collect their feedback.
• Convert client feedback into clear, actionable tasks for the internal team.
• Review completed work thoroughly before sharing it with clients.
• Coordinate website testing, revision management, deployment, and final project launch.
• Maintain accurate records of project requirements, feedback, approvals, and pending items.
• Identify potential delays, missing information, or technical challenges at an early stage and coordinate timely resolutions.
• Handle client concerns professionally and collaborate with internal teams to provide practical solutions.
• Coordinate post-launch support and maintenance according to the agreed project scope.
• Obtain final client approval and complete the project handover successfully.

Managing Project Scope

Clients may sometimes request additional features or changes after the project has started. The Project Coordinator will be responsible for checking whether such requests are covered under the approved scope of work.Any additional requirement should be properly documented and discussed with the technical and sales teams. The revised cost or delivery timeline must be approved before the additional work is started.

Working With Clients

You will communicate with both domestic and international clients. Therefore, you should be confident in written and spoken English and comfortable conducting professional calls and online meetings.You should be able to ask the right questions, explain project updates in simple language and manage expectations honestly. Some flexibility may be required for scheduled meetings with international clients in different time zones.