Project Coordinator, Sustainable Operations

Jones Lang LaSalle (JLL); Gurugram District; On-site; INR 420,000 - 540,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Gurugram is looking for an Operations Coordinator to support the SusCx team with onboarding/offboarding, data quality management in Salesforce and Certinia, and SharePoint/knowledge-base maintenance. You will help with PowerPoint and email formatting for new hires and promotions, assist business development materials, and coordinate continuing education logistics.

The role requires 1–3 years of experience, strong Microsoft Office skills, and the ability to collaborate

Qualifications

• Bachelor's degree required.
• 1–3 years of relevant experience in operations, administration, or coordination.
• Proficiency in Microsoft Office Suite, especially PowerPoint and Excel.
• Familiarity with Salesforce and Certinia or similar CRM/ERP platforms.
• Strong organisational, analytical, and multitasking abilities.
• Excellent written communication and presentation formatting.

Responsibilities

• Manage onboarding administrative tasks including PPE ordering, access requests, and distribution list management.
• Coordinate offboarding logistics including project reassignment reporting and system deactivation in Salesforce and Certinia.
• Support material development such as PowerPoint presentations and email formatting for announcements.
• Maintain data quality using Salesforce and Certinia reports and address errors.
• Assist SharePoint cleanup, archive outdated files, and identify documentation gaps.
• Support continuing education administration: scheduling sessions, uploading materials, and developing content.
• Provide AR/invoicing support and track open AR status.
• Assist in milestone approvals for Certinia.

Job description

Job Summary

The Operations Coordinator is a detail-oriented professional providing business support to JLL's North America-based Sustainability Consulting and Commissioning (SusCx) team. This role covers onboarding and offboarding administration, systems and data quality management, SharePoint and knowledge-base upkeep, business development support, continuing education logistics, and finance administration. The ideal candidate is highly organised, comfortable managing multiple concurrent workstreams, and confident collaborating with North America-based colleagues.

Responsibilities

• Manage onboarding administrative tasks, including PPE ordering, access requests, and distribution list management.
• Coordinate offboarding logistics, including project reassignment reporting and system deactivation in Salesforce and Certinia.
• Support material development, including PowerPoint presentations and email formatting for new hire and promotion announcements.
• Manage data quality using Salesforce and Certinia reports to identify errors and assist with corrections.
• Support the SharePoint cleanup initiative, archiving outdated files and identifying gaps in documentation and guidance.
• Assist in the SusCx SharePoint revamp: reviewing headshots and bios, archiving former team members, following up on missing profiles, and updating the skills directory.
• Collect and format case studies to support the business development revamp initiative.
• Support continuing education administration: monitoring the Lunch and Learn request calendar, scheduling sessions, uploading recordings and materials, and helping develop LL content.
• Provide AR/invoicing support, including submitting third-party invoices for payment and tracking open AR status.
• Support the Certinia milestone approval process, following up on monthly milestone approvals.

Qualifications and Skills

• Bachelors degree with 1-3 years of relevant experience in operations, administration, or coordination, preferably in a client-facing or professional services environment.
• Proficiency in Microsoft Office Suite, particularly PowerPoint and Excel.
• Familiarity with Salesforce and Certinia, or similar CRM/ERP platforms, preferred.
• Strong organisational, analytical, and multitasking abilities.
• Strong written communication skills, with close attention to formatting and presentation quality.
• Self-motivated, proactive, and able to work independently with minimal supervision.
• Comfortable collaborating with North America-based colleagues across time zones.

Location

Gurugram

Scheduled Weekly Hours

40

Job Tags

• JBS