Project Coordinator, Sustainable Operations

Responsible Us; Gurgaon; On-site; INR 360,000 - 600,000; Full time

Job summary

Responsible Us in India seeks a Project Coordinator, Sustainable Operations to support a global SusCx team. You will handle onboarding/offboarding, data quality, SharePoint maintenance, and business development support, coordinating across time zones and systems.

The role requires strong organization, Excel/PowerPoint skills, and familiarity with Salesforce and Certinia, with the ability to manage multiple concurrent projects and ensure accurate administration and documentation.

Qualifications

• Bachelor's degree with 1–3 years of relevant experience in operations, administration, or coordination.
• Proficiency in Microsoft Office Suite, particularly PowerPoint and Excel.
• Familiarity with Salesforce and Certinia, or similar CRM/ERP platforms, preferred.
• Strong organisational, analytical, and multitasking abilities.
• Strong written communication skills, with close attention to formatting and presentation quality.
• Self-motivated, proactive, and able to work independently with minimal supervision.
• Comfortable collaborating with North America-based colleagues across time zones.

Responsibilities

• Manage onboarding administrative tasks, including PPE ordering, access requests, and distribution list management.
• Coordinate offboarding logistics, including project reassignment reporting and system deactivation in Salesforce and Certinia.
• Support material development, including PowerPoint presentations and email formatting for new hire and promotion announcements.
• Manage data quality using Salesforce and Certinia reports to identify errors and assist with corrections.
• Support the SharePoint cleanup initiative, archiving outdated files and identifying gaps in documentation and guidance.
• Assist in the SusCx SharePoint revamp: reviewing headshots and bios, archiving former team members, following up on missing profiles, and updating the skills directory.
• Collect and format case studies to support the business development revamp initiative.
• Support continuing education administration: monitoring the Lunch and Learn request calendar, scheduling sessions, uploading recordings and materials, and helping develop L&L content.
• Provide AR/invoicing support, including submitting third-party invoices for payment and tracking open AR status.
• Support the Certinia milestone approval process, following up on monthly milestone approvals.

Skills

PowerPoint

Excel

Organizational skills

Multitasking

Attention to formatting

Education

Bachelor's degree

Tools

Salesforce

Certinia

Job description

Project Coordinator, Sustainable Operations

Full-time Sustainability

Contract Full-time

Closing Date November 30, -0001

Country India

Sector Sustainability

Job Description

The Operations Coordinator is a detail-oriented professional providing business support to JLL's North America-based Sustainability Consulting and Commissioning (SusCx) team. This role covers onboarding and offboarding administration, systems and data quality management, SharePoint and knowledge-base upkeep, business development support, continuing education logistics, and finance administration. The ideal candidate is highly organised, comfortable managing multiple concurrent workstreams, and confident collaborating with North America-based colleagues.

Key Responsibilities:

• Manage onboarding administrative tasks, including PPE ordering, access requests, and distribution list management.


• Coordinate offboarding logistics, including project reassignment reporting and system deactivation in Salesforce and Certinia.


• Support material development, including PowerPoint presentations and email formatting for new hire and promotion announcements.


• Manage data quality using Salesforce and Certinia reports to identify errors and assist with corrections.


• Support the SharePoint cleanup initiative, archiving outdated files and identifying gaps in documentation and guidance.


• Assist in the SusCx SharePoint revamp: reviewing headshots and bios, archiving former team members, following up on missing profiles, and updating the skills directory.


• Collect and format case studies to support the business development revamp initiative.


• Support continuing education administration: monitoring the Lunch and Learn request calendar, scheduling sessions, uploading recordings and materials, and helping develop L&L content.


• Provide AR/invoicing support, including submitting third-party invoices for payment and tracking open AR status.


• Support the Certinia milestone approval process, following up on monthly milestone approvals.

Qualifications and Skills:

• Bachelor's degree with 1-3 years of relevant experience in operations, administration, or coordination, preferably in a client-facing or professional services environment.


• Proficiency in Microsoft Office Suite, particularly PowerPoint and Excel.


• Familiarity with Salesforce and Certinia, or similar CRM/ERP platforms, preferred.


• Strong organisational, analytical, and multitasking abilities.


• Strong written communication skills, with close attention to formatting and presentation quality.


• Self-motivated, proactive, and able to work independently with minimal supervision.


• Comfortable collaborating with North America-based colleagues across time zones.