Project Coordinator (Hardware Automation)

Ethics Infotech LLP; Gujarat; On-site; INR 450,000 - 700,000; Full time

Job summary

Ethics Infotech LLP seeks a capable Project Coordinator for automation and material handling projects. You will gather initial automation requirements, translate them into actionable inputs for hardware and software teams, and coordinate integration with customer systems such as WMS and ERP.

You will also oversee on-site installation, commissioning, and post‑go live support. The role requires 3–4 years of experience in automation, material handling, or related technical coordination.

Qualifications

• Good in communication and interpersonal skills.
• Understanding of warehouse operations and material flow.
• Ability to translate customer needs into technical inputs for hardware and software teams.

Responsibilities

• Coordinate with customers and internal stakeholders to capture automation requirements.
• Translate operational needs into clear technical inputs for development teams.
• Coordinate integration with third‑party or customer software (WMS/ERP/POS).
• Track progress across design, development, assembly and testing stages.
• Coordinate on-site installation and commissioning with both teams and customer staff.
• Monitor daily operation post-commissioning and address issues promptly.
• Serve as the liaison between customer operations and Ethics' hardware/software teams.
• Coordinate upgrades or modifications in response to evolving requirements.
• Maintain installation records, issue logs and resolution documentation.
• Own end-to-end coordination for each project from requirement gathering to daily support.

Skills

Communication

Interpersonal

Warehouse ops

Automation basics

Project coordination

Cross-functional team

Site visits

APIs/data exchange

Job description

Skills

• Good in communication and interpersonal skills.
• Working understanding of warehouse operations and material flow (receiving, sorting, dispatch, conveyor-based movement, etc.).
• Ability to understand the basic architecture and working principles of automation hardware (conveyors, dispensers, sensors, PLC/control systems) — a purely non-technical background is not sufficient for this role.
• Prior experience in project coordination, implementation, or customer-facing technical roles is preferred, ideally in automation, material handling, or industrial equipment.
• Strong communication and coordination skills to work effectively across customer operations teams, and internal hardware and software development teams.
• Problem-solving mindset with the ability to diagnose operational issues and coordinate timely resolutions.
• Willingness to travel to customer warehouse sites for installation, commissioning, and operational support visits.
• Familiarity with software integration concepts (APIs, data exchange between machines and software systems) is an added advantage.

Role & Responsibilities

Experience required: - 3-4 years

• Coordinate with customers and internal stakeholders to gather and document initial automation requirements (e.g., telescopic conveyor, OCR conveyor, auto dispenser, vending machine, incline conveyor, POS, thermal printer systems).
• Translate customer and warehouse operational requirements into clear technical inputs for the hardware and software development teams.
• Coordinate integration requirements where machines need to interface with different third-party or customer-specific software systems (WMS, ERP, POS, or custom platforms).
• Track project progress across design, development, assembly, and testing stages, ensuring timelines and specifications are met.
• Coordinate on-site installation and commissioning activities, liaising between the Ethics technical team and the customer's operations/facility team.
• Observe and monitor daily operation of installed machines post-commissioning, identifying performance issues or gaps.
• Act as the primary liaison between the customer's operations team and Ethics' hardware/software development teams to discuss operational challenges, troubleshoot issues, and drive resolution.
• Coordinate machine upgrades or modifications in response to new or evolving customer requirements.
• Maintain documentation of requirements, installation records, issue logs, and resolutions for each project/site.
• Own the coordination responsibility end-to-end — from requirement gathering through product development, installation, commissioning, and daily operational support — as the single point of accountability for each project.

Requirements

Office Hours: 09:30 am to 7 pm

Working Days: Mon – Sat

Weekly Off: 1st, 3rd & 5th Sat