Project Coordinator

ModMed; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Meals & Snacks

Insurance Coverage

Wellness allowance

Paid leaves

Job summary

ModMed is transforming healthcare with cloud-based EHR and practice management solutions. The Project Coordinator - Level 1 will manage end-to-end implementations of Patient Engagement products (Pay, Klara, Bonsai), coordinating resources and ensuring timely, high-quality delivery aligned with client goals.

Work with cross-functional teams, support onboarding, configure features, and assist in revenue recognition and project administration within the Client Services – Implementation department.

Qualifications

• 1–3 years of relevant professional experience.
• Proficient in Google Workspace and Microsoft Office Suite (Excel, Word, PowerPoint).
• Highly organized, detail-oriented, with strong operational problem-solving capabilities.

Responsibilities

• Drive end-to-end implementations of Patient Engagement products with cross-functional and international teams.
• Coordinate resources, resolve issues, and maintain proactive client communication throughout the implementation lifecycle.
• Support onboarding of new clients, configuring software features, driving product upsells, and assisting revenue recognition.

Skills

Google Workspace

MS Office Suite

Organizational skills

Problem-solving

Communication

Education

Bachelor’s Degree or equivalent

Tools

Salesforce

Smartsheet

Cloud Coach

CRM

Job description

Join the Team Modernizing Medicine

At ModMed , we’re not just building software— we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year"
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

Job Description: Project Coordinator

About ModMed

At ModMed, we are transforming healthcare through innovative, cloud-based technology solutions. We build specialty-specific EHR, practice management, revenue cycle management, and patient engagement tools designed to save time, increase efficiency, and empower medical practices.

Position Overview

The Project Coordinator - Level 1 is responsible for managing end-to-end implementations of Patient Engagement products (such as Pay, Klara, and Bonsai), ensuring timely, efficient, and high-quality delivery aligned with client goals and business objectives.

In this role, you will collaborate closely with cross-functional teams to coordinate resources, resolve issues, and maintain clear communication throughout the implementation lifecycle. Additionally, you will support the Project Manager team in onboarding new clients, configuring software features, driving product upsells, managing revenue recognition, and executing administrative initiatives. This role serves as a natural progression path for individuals aspiring to transition into Project Management roles within the Client Services – Implementation department.

Primary Responsibilities & Key Duties

• Patient Engagement Implementations (40%): Drive end-to-end delivery of Patient Engagement products (Pay, Klara, Bonsai). Collaborate with cross-functional and international teams to coordinate resources, address issues, and maintain proactive communication with clients.
• Project Setup & Administration (40%): Update, customize, and administer all aspects of projects within assigned medical specialties or upsell services. Monitor multiple simultaneous projects to ensure a smooth transition to Project Managers.
• Software Configuration & Build Co-Ownership (10%): Coordinate directly with key internal and external stakeholders to configure features and complete software setup.
• Administrative & Ad-Hoc Support (5%): Provide critical operational support to the Project Management team by handling administrative tasks, handling ad-hoc requests, and driving overall operational excellence.
• Process Optimization with RPA Tools (5%): Utilize Robotic Process Automation (RPA) tools and apply independent judgment on project deliverables to streamline workflows and enhance process efficiencies.

Qualifications & Requirements

Minimum Qualifications:

• Experience : 1–3 years of relevant professional experience.
• Technical Skills : Proficient in Google Workspace and Microsoft Office Suite (Excel, Word, PowerPoint). Comprehensive understanding of software applications, desktop hardware, operating systems, and basic network connectivity.
• Core Skills : Highly organized, detail-oriented, with strong operational problem-solving capabilities and high adaptability.

Preferred Qualifications:

• Education : Bachelor’s Degree or equivalent experience.
• Certifications : PMP certification or active pursuit of project management credentials.
• Tools & Software : Prior experience using enterprise CRM and project management tools such as Salesforce, Cloud Coach, Smartsheet, or similar platforms.
• Background : Proven experience in project coordination, software implementation, or client onboarding within a SaaS or Healthcare IT company.

ModMed Benefits Highlight:

At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
• Allowances: Annual wellness allowance to support your well-being and productivity,
• Earned, casual, and sick leaves to maintain a healthy work-life balance,
• Bereavement leave for difficult times and extended medical leave options,
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.