RCM Senior AI and Automation Systems Analyst

Enboarder; Hyderabad; On-site; INR 8,612,000 - 12,440,000; Full time

Benefits offered by this job

Meals & Snacks

Health Insurance

Wellness Allowance

Paid parental leaves

Job summary

ModMed is hiring a Senior RCM AI & Automation Systems Analyst to sit at the intersection of business needs and cutting-edge technology in Hyderabad. You will architect end-to-end RCM and AI-driven automation solutions, mentor teams, and drive scalable CI/CD pipelines across global teams.

The role emphasizes Agile delivery, ROI-focused analysis, and ensuring high-quality production support while collaborating with stakeholders and cross-functional teams.

Qualifications

• Bachelor’s degree in Computer Science or a related technical field.
• 2+ years of hands-on experience gathering business requirements, creating epics/user stories, and building functional workflow diagrams tailored to RCM processes.
• 2+ years of experience overseeing QA/production support, plus 1+ year executing testing plans and bug resolution workflows.
• Proficiency with UiPath (Orchestrator, Dispatcher, Performer) along with VB.NET and C# coding best practices.

Responsibilities

• Innovate & Architect Solutions: analyze RCM challenges and design end-to-end solutions.
• Drive Agile Delivery: translate requirements into Agile Epics/User Stories and lead sprints.
• Demonstrate Tangible ROI: produce ROI metrics and automation demand analyses.
• Manage Code & CI/CD Pipelines: oversee GitHub repos, sandboxes, and CI/CD processes.
• Quality Assurance & Support: build test plans and oversee production support.
• Mentor & Empower: mentor Business Analysts and onboarding developers.

Skills

UiPath

VB.NET

C# coding

Education

Bachelor’s degree in Computer Science or related field

Tools

GitHub CI/CD

Job description

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

Role Title: Senior RCM AI & Automation Systems Analyst

Location: Hyderabad

Department: Business Systems & Process Improvement

Reports To: Manager, Business Systems & Process Improvement

About ModMed

At ModMed, we are on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical-practice success and improves patient outcomes.

We live our core values every day: Create customer delight. Save time. Innovate boldly, then make things happen. Align passion with purpose. Think big. Have fun. Do good. If you are ready to bring your passion to a collaborative, high-impact environment, we’d love to have you on our team.

Position Summary

As a Senior RCM AI & Automation Systems Analyst, you will sit at the intersection of business needs and cutting-edge technology. You will solve complex business challenges by architecting and delivering intelligent, scalable Revenue Cycle Management (RCM) and AI-driven automation solutions. Acting as a tech lead and solution architect, you will collaborate across global teams to design end-to-end workflows, drive Agile development cycles, oversee quality assurance, and champion scalable CI/CD pipelines.

What You’ll Do (Responsibilities)

• Innovate & Architect Solutions: Partner with business stakeholders to analyze RCM challenges, design comprehensive end-to-end solutions, and craft detailed technical workflow diagrams that optimize scale, system reliability, and business impact.
• Drive Agile Delivery: Translate complex requirements into Agile Epics and User Stories. Lead sprint refinement, track capacity/velocity, and guide cross-functional dev teams through the software development lifecycle.
• Demonstrate Tangible ROI: Produce ROI metrics and automation demand analysis by measuring time savings against development effort to validate solution impact.
• Manage Code & CI/CD Pipelines: Oversee GitHub code repositories, sandboxes, and CI/CD processes to ensure seamless, reliable project deployments.
• Quality Assurance & Support: Build robust test plans, manage quality testing cycles, resolve system bugs, and oversee the execution and effectiveness of production support processes.
• Mentor & Empower: Mentoring Business Analysts and onboarding developers by sharing subject matter expertise on internal systems, existing solutions, and development protocols.

What You’ll Need (Qualifications)

Minimum Requirements:

• Education: Bachelor’s degree in Computer Science or a related technical field.
• RCM & Requirements Experience: 2+ years of hands‑on experience gathering business requirements, creating epics/user stories, and building functional workflow diagrams tailored to RCM processes.
• Testing & Production Support: 2+ years of experience overseeing QA/production support, plus 1+ year executing testing plans and bug resolution workflows.
• Technical Skills: Proficiency with UiPath (Orchestrator, Dispatcher, Performer) along with VB.NET and C# coding best practices.

Preferred Qualifications:

• Experience working within AI-driven development environments or leveraging AI frameworks.
• Deep functional understanding of LLMs and AI infrastructure applications in a business context.
• Proven experience leading GitHub CI/CD pipeline processes and complex solution test strategy execution.

Key Competencies

• Accountability & Agility: Takes full ownership of outcomes while adapting flexibly to shifting challenges and tech landscapes.
• Business Savvy: Applies healthcare/RCM industry knowledge to design solutions that directly impact company goals.
• Problem-Solving & Grit: Meticulous attention to detail, proactive risk mitigation skills and a "do whatever it takes" attitude to deliver quality results.

ModMed Benefits Highlight:

At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
• Allowances: Annual wellness allowance to support your well‑being and productivity,
• Earned, casual, and sick leaves to maintain a healthy work-life balance,
• Bereavement leave for difficult times and extended medical leave options,
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.