Project Coordinator

ModMed Technologies India Private Limited; Hyderabad; On-site; INR 400,000 - 700,000; Full time

Benefits offered by this job

Meals & Snacks

Health Insurance

Wellness Allowance

Leaves & Holidays

Job summary

ModMed Technologies India Private Limited, a subsidiary of ModMed, is expanding its Client Services – Implementation team in Hyderabad. The Project Coordinator - Level 1 will manage end-to-end implementations of Patient Engagement products.

You will coordinate with cross-functional and international teams, onboard new clients, configure features, drive product upsells, and support revenue recognition while assisting Project Managers.

Qualifications

• 1–3 years of relevant professional experience.
• Proficient in Google Workspace and Microsoft Office Suite; understands software apps, hardware, OS, and basic network connectivity.
• Highly organized, detail-oriented, with strong problem-solving and adaptability.

Responsibilities

• Patient Engagement Implementations (40%): Drive end-to-end delivery of Patient Engagement products (Pay, Klara, Bonsai) and coordinate resources across cross-functional and international teams.
• Project Setup & Administration (40%): Update, customize, and administer all aspects of projects within assigned specialties; monitor multiple projects for smooth transitions to Project Managers.
• Software Configuration & Build Co-Ownership (10%): Align with internal and external stakeholders to configure features and complete software setup.
• Administrative & Ad-Hoc Support (5%): Support Project Management with tasks and drive operational excellence.
• Process Optimization with RPA Tools (5%): Utilize RPA tools to streamline workflows and improve efficiency.

Skills

Google Workspace

Microsoft Office Suite

Education

Bachelor's Degree

Tools

Salesforce

Cloud Coach

Smartsheet

Job description

Join the Team Modernizing Medicine At ModMed, we're not just building software—we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025.

Awards and Recognition

• Globee Business Awards: Gold Globee for "Technology Team of the Year" 2025
• Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

Job Description Summary

Project Coordinator

About ModMed

At ModMed, we are transforming healthcare through innovative, cloud-based technology solutions. We build specialty-specific EHR, practice management, revenue cycle management, and patient engagement tools designed to save time, increase efficiency, and empower medical practices.

Position Overview

The Project Coordinator - Level 1 is responsible for managing end-to-end implementations of Patient Engagement products such as Pay, Klara, and Bonsai, ensuring timely, efficient, and high-quality delivery aligned with client goals and business objectives. In this role, you will collaborate closely with cross-functional teams to coordinate resources, resolve issues, and maintain clear communication throughout the implementation lifecycle. Additionally, you will support the Project Manager team in onboarding new clients, configuring software features, driving product upsells, managing revenue recognition, and executing administrative initiatives. This role serves as a natural progression path for individuals aspiring to transition into Project Management roles within the Client Services – Implementation department.

Primary Responsibilities & Key Duties

• Patient Engagement Implementations (40%): Drive end-to-end delivery of Patient Engagement products (Pay, Klara, Bonsai). Collaborate with cross-functional and international teams to coordinate resources, address issues, and maintain proactive communication with clients.
• Project Setup & Administration (40%): Update, customize, and administer all aspects of projects within assigned medical specialties or upsell services. Monitor multiple simultaneous projects to ensure a smooth transition to Project Managers.
• Software Configuration & Build Co-Ownership (10%): Coordinate directly with key internal and external stakeholders to configure features and complete software setup.
• Administrative & Ad-Hoc Support (5%): Provide critical operational support to the Project Management team by handling administrative tasks, handling ad-hoc requests, and driving overall operational excellence.
• Process Optimization with RPA Tools (5%): Utilize Robotic Process Automation (RPA) tools and apply independent judgment on project deliverables to streamline workflows and enhance process efficiencies.

Minimum Qualifications

• Experience: 1-3 years of relevant professional experience.
• Technical Skills: Proficient in Google Workspace and Microsoft Office Suite (Excel, Word, PowerPoint). Comprehensive understanding of software applications, desktop hardware, operating systems, and basic network connectivity.
• Core Skills: Highly organized, detail-oriented, with strong operational problem-solving capabilities and high adaptability.

Preferred Qualifications

• Education: Bachelor's Degree or equivalent experience.
• Certifications: PMP certification or active pursuit of project management credentials.
• Tools & Software: Prior experience using enterprise CRM and project management tools such as Salesforce, Cloud Coach, Smartsheet, or similar platforms.
• Background: Proven experience in project coordination, software implementation, or client onboarding within a SaaS or Healthcare IT company.

Benefits

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk.
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees.
• Allowance: Annual wellness allowance to support your well-being and productivity.
• Leaves: Earned, casual, and sick leaves to maintain a healthy work-life balance; Bereavement leave for difficult times and extended medical leave options; Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave; Celebration leave to make your special day even more memorable; Company-paid holidays to recharge and unwind.

The work we do makes a difference. Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. Our innovative and collaborative culture fuels our growth and creates rewarding and empowering experiences for our team.