Project Coordinator

ModMed India; Hyderabad; Presencial; INR 450.000 - 650.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meals & Snacks

Health Insurance

Wellness Allowance

Paid Leaves & Holidays

Company Holidays

Descripción de la vacante

ModMed India is hiring a Project Coordinator to manage end-to-end Patient Engagement product implementations (Pay, Klara, Bonsai). You will coordinate cross-functional teams, configure projects, and support the PM team throughout onboarding and deployment.

The role requires 1–3 years of experience, proficiency with Google Workspace and MS Office, and strong organizational skills. This is a full-time on-site position with growth into Project Management in Client Services – Implementation.

Formación

• Experience: 1–3 years of relevant professional experience.
• Proficient in Google Workspace and Microsoft Office Suite.
• Strong organizational and problem-solving capabilities with high adaptability.

Responsabilidades

• Drive end-to-end Patient Engagement implementations (Pay, Klara, Bonsai) with cross-functional and international teams.
• Update, customize, and administer all project aspects within assigned medical specialties or upsell services.
• Coordinate features and complete software setup with internal and external stakeholders.
• Provide critical operational support to the PM team with administrative tasks and ad-hoc requests.
• Utilize RPA tools to streamline workflows and improve process efficiencies.

Conocimientos

Google Workspace

MS Office

Tech literacy

Educación

Bachelor’s Degree or equivalent experience

Herramientas

Salesforce

Cloud Coach

Smartsheet

Descripción del empleo

Join the Team Modernizing Medicine

At ModMed, we’re not just building software— we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When You Join ModMed, You’re Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary

Job Description: Project Coordinator

About ModMed

At ModMed, we are transforming healthcare through innovative, cloud-based technology solutions. We build specialty-specific EHR, practice management, revenue cycle management, and patient engagement tools designed to save time, increase efficiency, and empower medical practices.

Position Overview

The Project Coordinator - Level 1 is responsible for managing end-to-end implementations of Patient Engagement products (such as Pay, Klara, and Bonsai), ensuring timely, efficient, and high-quality delivery aligned with client goals and business objectives.

In this role, you will collaborate closely with cross-functional teams to coordinate resources, resolve issues, and maintain clear communication throughout the implementation lifecycle. Additionally, you will support the Project Manager team in onboarding new clients, configuring software features, driving product upsells, managing revenue recognition, and executing administrative initiatives. This role serves as a natural progression path for individuals aspiring to transition into Project Management roles within the Client Services – Implementation department.

Primary Responsibilities & Key Duties

• Patient Engagement Implementations (40%): Drive end-to-end delivery of Patient Engagement products (Pay, Klara, Bonsai). Collaborate with cross-functional and international teams to coordinate resources, address issues, and maintain proactive communication with clients.
• Project Setup & Administration (40%): Update, customize, and administer all aspects of projects within assigned medical specialties or upsell services. Monitor multiple simultaneous projects to ensure a smooth transition to Project Managers.
• Software Configuration & Build Co-Ownership (10%): Coordinate directly with key internal and external stakeholders to configure features and complete software setup.
• Administrative & Ad-Hoc Support (5%): Provide critical operational support to the Project Management team by handling administrative tasks, handling ad-hoc requests, and driving overall operational excellence.
• Process Optimization with RPA Tools (5%): Utilize Robotic Process Automation (RPA) tools and apply independent judgment on project deliverables to streamline workflows and enhance process efficiencies.

Qualifications & Requirements

Minimum Qualifications

• Experience: 1–3 years of relevant professional experience.
• Technical Skills: Proficient in Google Workspace and Microsoft Office Suite (Excel, Word, PowerPoint). Comprehensive understanding of software applications, desktop hardware, operating systems, and basic network connectivity.
• Core Skills: Highly organized, detail-oriented, with strong operational problem-solving capabilities and high adaptability.

Preferred Qualifications

• Education: Bachelor’s Degree or equivalent experience.
• Certifications: PMP certification or active pursuit of project management credentials.
• Tools & Software: Prior experience using enterprise CRM and project management tools such as Salesforce, Cloud Coach, Smartsheet, or similar platforms.
• Background: Proven experience in project coordination, software implementation, or client onboarding within a SaaS or Healthcare IT company.
• bold*ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
• Allowances: Annual wellness allowance to support your well-being and productivity,
• Earned, casual, and sick leaves to maintain a healthy work-life balance,
• Bereavement leave for difficult times and extended medical leave options,
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
• bold*ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.

We do not:

• Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;
• Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or
• Conduct hiring via informal messaging apps or personal email IDs.

All official communication is made only through verified channels, our website, and recognised recruitment platforms.

We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at [e-mail] .

• bold*ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.