Manager, AR

ModMed Technologies India Private Limited; Hyderabad; On-site; INR 3,500,000 - 6,000,000; Full time

Benefits offered by this job

Meals & Snacks

Insurance Coverage

Annual Wellness Allowance

Leaves & Leave Options

Parental Leave

Job summary

ModMed India in Hyderabad is seeking a senior RCM AR Manager to lead a high‑performance team within the India Operations group. You will mentor, develop, and empower a 100+ FTE delivery team to achieve productivity, accuracy, and exceptional service in revenue cycle management.

Collaborate across onshore and offshore teams, drive automation and AI‑driven tooling, and ensure compliance with SOPs while maintaining a people‑first leadership approach in a night‑shift setting.

Qualifications

• Education: Bachelor's degree in relevant fields; certifications in RCM/Healthcare ops preferred.
• Experience: 12–15 years in Provider RCM with 5+ years leading a delivery team (~100 FTEs).
• Leadership: People‑first leadership with process improvements and cross‑regional collaboration.

Responsibilities

• Lead and mentor a high‑performing RCM AR team to maintain top‑tier service and performance.
• Drive RCM excellence by reducing denials, resolving AR, and improving workflow efficiency.
• Collaborate across onshore/offshore teams to align with SOPs and regulatory standards.
• Leverage data analytics, automation, and AI‑driven tools to enhance efficiency.
• Oversee client onboarding and ensure smooth knowledge transfer between teams.

Skills

RCM

Leadership

Data Analytics

Automation

AI‑driven tools

Cross‑Geographic Collaboration

Education

Bachelor's Degree in Human Science, Commerce, or Business Administration

Healthcare RCM Certification

Tools

Data Analytics Tools

AI‑driven tools

Job description

Join the Team Modernizing Medicine At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This \"for doctors, by doctors\" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes.

Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year

Job Description Summary

ModMed About ModMed At ModMed, we are placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical‑practice success and improves patient outcomes. Our team thrives on a culture built around our core values: Create customer delight Save time Innovate boldly, then make things happen Align passion with purpose Think big. Have fun. Do good.

Job Title: RCM AR Manager Department: ModMed India Reports To: AVP, Global Operations Location: Hyderabad (Full‑time, Office‑based) Shift: India Night Shift (collaborating with onshore & offshore teams)

Position Summary The RCM AR Manager is a vital leadership position within our India Operations Team, serving as a key partner to our onshore teams to drive our "One Team" culture. In this role, you will build, mentor, and empower a high‑performing team to ensure seamless day‑to‑day operations, meet productivity goals, and consistently deliver exceptional service standards.

Reporting directly to the AVP of Global Operations for BOOST India, you will play an instrumental role in shaping our growing operations from the ground up. If you are a people‑first leader passionate about revenue cycle management (RCM) quality, automation, and continuous process improvement, this is the place to align your passion with purpose!

What You’ll Do (Essential Duties & Responsibilities)

• Lead & Empower: Build, develop, and mentor a highly motivated, knowledgeable RCM AR team to maintain top‑tier service delivery and high‑quality performance.
• Drive RCM Excellence: Bring hands‑on RCM expertise focused on preventing denials, resolving Accounts Receivable (AR), and optimizing workflow efficiency.
• Foster Global Collaboration: Work across geographic locations to resolve RCM escalations, streamline operations, and ensure adherence to ModMed’s compliance standards and standard operating procedures (SOPs).
• Leverage Technology & Innovation: Adapt to highly automated environments and champion AI‑driven tools, data analytics, and tech‑forward solutions to continuously enhance efficiency.
• Optimize Quality & Training: Collaborate closely with Quality and Training teams, as well as onshore coordinators, to review KPI trends, address root causes, and elevate team performance.
• Support Seamless Implementations: Oversee new client onboarding to proactively identify challenges and facilitate smooth knowledge transfer between onshore and offshore teams.
• Champion Culture: Promote an open‑door policy, demonstrating an accessible, supportive leadership style that fosters an engaging, positive work environment.
• Inform & Advise: Function as a key stakeholder in process standardization initiatives, sharing critical RCM findings and actionable recommendations with executive leadership.

What You Bring (Qualifications & Experience)

Education & Certification Bachelor’s Degree (preferably in Human Science, Commerce, or Business Administration). Relevant industry certifications in RCM/Healthcare operations are preferred.

Experience & Skills Industry Expertise: 12–15 years of relevant working experience in core Provider RCM, including at least 5 years as a Manager leading a delivery team of ~100 FTEs across various functions. RCM Leadership: Deep, hands‑on knowledge of physician RCM workflows, best practices, and denial resolution strategies. Tech‑Savvy Mindset: Demonstrated proficiency with data analytics, automation, and AI‑driven tools. People‑First Leadership: Proven success in championing quality/process improvements while building a supportive, employee‑centric workplace aligned with company values. Cross‑Geographic Collaboration: Experience working effectively with multi‑regional teams; start‑up or ground‑up operational experience is a strong plus. Work Alignment: Flexibility to work the India night shift to partner with global teams and willingness to work full‑time on‑site from our Hyderabad office.

Why Join ModMed?

At ModMed, we believe our people are our strongest asset. We offer an inclusive environment where innovative ideas are welcomed, achievements are celebrated, and professional development is supported. We are committed to fostering diversity, equity, and belonging across all our global teams.

ModMed Benefits Highlight

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk.
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees.
• Allowances: Annual wellness allowance to support your well‑being and productivity.
• Earned, casual, and sick leaves to maintain a healthy work‑life balance.
• Bereavement leave for difficult times and extended medical leave options.
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave.
• Celebration leave to make your special day even more memorable.
• Company‑paid holidays to recharge and unwind.