Program Manager - UPSC & Online Learning Programs

Mindlogicx Ltd; Bengaluru South; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

IgnitedMinds Academy, a learning and knowledge solutions initiative of Mindlogicx, seeks an experienced Program Manager to lead UPSC and online learning initiatives. This managerial role owns end-to-end program delivery, faculty coordination, student success, content operations, LMS execution, and academic quality across programs.

The ideal candidate will collaborate across academic, operations, marketing, and leadership teams to ensure successful outcomes, with strong UPSC prep program

Qualifications

• Graduate degree is mandatory.
• 8 to 10 years of experience in Education, EdTech, Competitive Exam Training, Academic Operations, or Program Management.
• Experience managing academic programs, faculty, content teams, or learner communities.
• Good understanding of UPSC Civil Services Examination ecosystem preferred.
• UPSC Mains/Interview experience will be an added advantage.

Responsibilities

• Own end-to-end planning and execution of UPSC and online learning programs.
• Track program timelines, milestones, deliverables, and outcomes.
• Coordinate with Content, Product, Technology, Operations, Marketing, and Faculty teams.
• Ensure smooth launch and delivery of courses.
• Drive curriculum planning, content production, review, and release schedules.
• Monitor quality and relevance of academic content.
• Ensure courses remain aligned to UPSC trends and learner needs.
• Establish processes and quality standards across programs.
• Identify, onboard, and manage faculty members and subject experts.
• Track lecture delivery, recordings, content submissions, and academic schedules.
• Ensure timely completion of teaching and content commitments.
• Conduct periodic faculty reviews.
• Drive student enrolment growth across UPSC and online learning programs.
• Conduct counselling sessions and academic guidance for prospective learners.
• Support the admissions team in converting qualified leads into enrolments.
• Monitor learner engagement and performance.
• Conduct mentoring and guidance sessions for students.
• Support learners with study plans, preparation strategies, and performance improvement.
• Review assessment outcomes and recommend corrective actions.
• Ensure lectures, assessments, and learning resources are properly structured and published.
• Work with technology teams to improve learner experience and analytics.

Skills

Faculty coordination

Content teams

LMS execution

Data analysis

Program management

Public speaking

Communication

Planning & execution

Student mentoring

Education

Graduate degree

Job description

We are looking for someone who can function as an Academic Program Leader, combining educational understanding with strong operational execution.

The ideal candidate should be comfortable managing:

• Faculty
• Content teams
• Sales and Student Enrolments
• Learner communities
• Digital learning platforms
• Academic programs at scale
• Communication, Presentation, and Public Speaking
• Data Analysis and Performance Tracking
• Planning, Execution, and Problem Solving

Experience: 8-10 Years

Employment Type: Full-Time

Advantage: Prior exposure to UPSC preparation, UPSC Mains/Interview experience, or managing competitive examination programs

About the Role

IgnitedMinds Academy, a learning and knowledge solutions initiative of Mindlogicx is looking for an experienced Program Manager to lead and scale their UPSC and online learning initiatives. This is a managerial role, not a content creation role. The ideal candidate will own end-to-end program delivery, faculty coordination, student success, content operations, LMS execution, and academic quality. The candidate should be able to work across academic, operations, marketing, and leadership teams to ensure successful program outcomes. Experience with UPSC preparation programs will be a strong advantage.

Experience & Qualification

• Graduate degree is mandatory.
• 8 to 10 years of experience in Education, EdTech, Competitive Exam Training, Academic Operations, or Program Management.
• Experience managing academic programs, faculty, content teams, or learner communities.
• Good understanding of UPSC Civil Services Examination ecosystem preferred.
• UPSC Mains/Interview experience will be an added advantage.

Key Responsibilities

Program Management

• Own end-to-end planning and execution of UPSC and online learning programs.
• Track program timelines, milestones, deliverables, and outcomes.
• Coordinate with Content, Product, Technology, Operations, Marketing, and Faculty teams.
• Ensure smooth launch and delivery of courses.

Academic Operations

• Drive curriculum planning, content production, review, and release schedules.
• Monitor quality and relevance of academic content.
• Ensure courses remain aligned to UPSC trends and learner needs.
• Establish processes and quality standards across programs.

Faculty & Subject Matter Expert Management

• Identify, onboard, and manage faculty members and subject experts.
• Track lecture delivery, recordings, content submissions, and academic schedules.
• Ensure timely completion of teaching and content commitments.
• Conduct periodic faculty reviews.

Student Enrolment & Admissions

• Drive student enrolment growth across UPSC and online learning programs.
• Conduct counselling sessions and academic guidance for prospective learners.
• Support the admissions team in converting qualified leads into enrolments.

Student Success & Mentoring

• Monitor learner engagement and performance.
• Conduct mentoring and guidance sessions for students.
• Support learners with study plans, preparation strategies, and performance improvement.
• Review assessment outcomes and recommend corrective actions.
• Ensure lectures, assessments, and learning resources are properly structured and published.
• Work with technology teams to improve learner experience and analytics.