Program Manager – Seller Go-Live

Kirana Club Pte Ltd; Bengaluru South; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Kirana Club, part of Meesho, is rapidly expanding its seller base and catalog. You will own end-to-end seller go-live, optimize listing uptime, and drive automation for self-serve cataloguing. You will also address recurring listing issues, define data submission rules, and collaborate with BD and Seller Management to accelerate onboarding.

We seek candidates who can quantify problems with ops data, own outcomes, and rapidly scale seller listings with high-quality attributes and pricing accuracy.

Qualifications

• Bachelor's degree or equivalent is required.
• Proven experience in high-growth startups or marketplaces is preferred.
• Ability to quantify problems using ops data and drive fixes.

Responsibilities

• Own end-to-end seller go-live, listing creation, and time-to-first-order.
• Own automation roadmap for self-serve cataloguing and prioritize builds.
• Root-cause fix of recurring listing issues with templates and input formats.
• Define upstream seller data submission to prevent bad inputs.
• Own listing quality including attributes, images, and pricing accuracy as growth lever.
• Lead execution through a team lead and ensure clear SLAs while automating work.
• Collaborate with BD to onboard sellers quickly and with Seller Management on what to list/delist/prioritize.
• Measure seller time-to-live and catalogue self-serve share over 12 months.

Skills

Data analysis & metrics

Problem solving

Cross-functional collaboration

Ownership & accountability

Education

Bachelor's degree or equivalent

Tools

SQL

CRM

Job description

Kirana Club (a Meesho company) is India's largest kirana community, and our commerce business is scaling fast. We need many times more sellers and SKUs than we have today. Right now, every seller needs a human to build their listings before they can sell. That is the single biggest brake on our supply growth.

You own removing that brake. Your number is how fast a signed seller goes live and gets their first order. In 12 months, most of this should run without a human in the loop.

What you'll do

• Seller go-live, end to end. Get new sellers, SKUs, and combos live quickly and correctly. You own TAT, listing quality, and time-to-first-order.
• Automation roadmap. You are the business owner for self-serve cataloguing. You bring the data on where time and quality are lost, and you co‑own with the PM what gets built and in what order.
• Fixing problems at the root. When the same listing issue appears across sellers, you build the template, validation, or input format that stops it happening again.
• Upstream seller inputs. You define how sellers submit data so bad inputs never reach the team.
• Listing quality as a growth lever. Retailers only buy what they understand. You own attribute completeness, images, and pricing accuracy, and you measure how they affect conversion.
• Running the current engine. You manage an execution team through a team lead and hold them to clear SLAs while you automate their work.
• Cross‑functional work. You partner with BD to get new sellers live fast, and with Seller Management on what to list, delist, and prioritise.
• You'll be measured on : Seller time-to-live listing quality share of catalogue work that's self-serve in 12 months

What we're looking for

• 2-4 years' experience with a strong academic or professional track record (consulting, marketplace, or high-growth startup)
• You quantify a problem before proposing a fix and are comfortable with messy ops data
• You build mechanisms, not workarounds
• You can turn operational noise into a crisp problem statement a PM can build against
• You can hold a team accountable, including one you don't directly employ
• You've grown fast: early promotions or ownership beyond your level