Product Manager — Commerce

Kirana Club Pte Ltd; Bengaluru; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Kirana Club Pte Ltd in Bengaluru seeks a Product Manager to own retailer activation journeys, from discovery to repeat purchases. You will diagnose funnel issues with data and user research, and build scalable product solutions across discovery, cart, checkout, and post-order stages.

The role emphasizes cross-functional collaboration with Growth, Design, Engineering, Data, Supply, and Fulfilment, with a focus on converting first orders into ongoing transactions.

Qualifications

• 4–6 years of product management experience, preferably in consumer commerce or marketplaces.
• Ability to own and improve conversion, activation, retention or transactional metrics.
• Strong problem-solving using first-principles thinking.

Responsibilities

• Own the product roadmap for retailer activation, focusing on first-order conversion and progression to fourth delivered order.
• Diagnose funnel and behavioural problems using data, research, and market visits.
• Build and test solutions across discovery, cart, checkout, and repeat journeys.
• Collaborate with Growth, Design, Engineering, Data, Supply and Fulfilment to address product and operational challenges.
• Define success metrics, make trade-offs, and measure impact on orders and repeat behaviour.
• Develop scalable product systems beyond simple notifications or discounts.

Skills

Product management

Data-driven decision making

Cross-functional collaboration

First-principles thinking

AI-native research

Job description

You will own critical retailer-commerce journeys on Kirana Club, from product discovery and decision-making to checkout and repeat purchase. Your first and most important mandate will be to improve retailer activation—moving retailers from their first to fourth delivered order.This is an ambiguous, cross-functional problem spanning product experience, assortment, pricing, trust, fulfilment and user behaviour. You will be expected to identify where the real constraint lies, determine what product should solve, and build solutions that materially improve the business outcome.

Location: Bangalore · Experience: 4–6 yrs experience · Type: Full-time

What you'll do

• Own the product roadmap for retailer activation, with an immediate focus on first-order conversion and progression from the first to fourth delivered order.
• Diagnose funnel and behavioural problems through data, user research and market visits rather than starting with predetermined features.
• Build and test solutions across discovery, product comprehension, cart, checkout, assisted buying, post-order and repeat journeys.
• Work closely with Growth, Design, Engineering, Data, Supply and Fulfilment, while distinguishing product problems from pricing, assortment and operational problems.
• Define success metrics, make clear product trade-offs and measure impact on delivered orders and repeat behaviour—not only clicks or feature adoption.
• Build scalable product systems rather than relying primarily on notifications, discounts or manual interventions.

What we're looking for

• 6–9 years of total experience, including at least 4–6 years in product management, preferably in consumer commerce, marketplaces, fintech, quick commerce or another transactional product.
• Has independently owned a meaningful conversion, activation, retention, monetisation or transactional-funnel metric.
• Strong first-principles problem solver who can structure an ambiguous problem before jumping to solutions.
• Comfortable combining behavioural data, qualitative research and commercial understanding.
• Has built or materially improved a zero-to-one consumer journey, not only optimised an established feature backlog.
• Strong execution in a resource-constrained environment and comfortable working directly with business and operating teams.
• AI-native in research, analysis, prototyping and day-to-day product execution.