Program Manager, ROW trans execution team, ROW trans execution team (Fulfillment & Operations)

Amazon; Hyderabad; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

Amazon is seeking a Program Manager for ROW Transportation Execution in Hyderabad to drive and deliver complex programs across fulfillment and transportation networks. You will coordinate with regional configuration teams and business stakeholders to gather requirements, define priorities, and ensure timely delivery.

You will own roadmaps, manage risks, and translate business needs into structured action plans while partnering with cross-functional teams to standardise configurations and scale

Qualifications

• 3+ years of cross-functional collaboration with tech and non-tech teams.
• 3+ years building and implementing process improvements using data and metrics.
• Experience defining program requirements and using data to determine improvements.

Responsibilities

• Manage end-to-end execution of programs that improve fulfillment and transportation networks.
• Coordinate between regional configuration teams and stakeholders to support adoption of new configuration models and feature improvements.
• Prioritize feature requests by gathering requirements, documenting trade-offs, and escalating decisions to senior team members.
• Collaborate with cross-functional teams to standardise core configuration elements that support growth and scalability.
• Contribute to OP planning processes by collecting inputs, tracking deliverables, and maintaining alignment with team priorities.
• Drive process improvement initiatives, best practice documentation, and standardisation efforts within regional configuration teams.
• Own program roadmaps, timelines, and milestone tracking; surface risks and blockers to senior stakeholders.
• Communicate program status, risks, and dependencies clearly to stakeholders and team leads.
• Build working knowledge of the team’s technical domain to translate business needs into structured action plans.

Skills

Cross-functional collaboration

Data-driven process improvement

Define program requirements

Job description

Program Manager, ROW trans execution team, ROW trans execution team

At Amazon, we're working to be the Earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. The ROW Transportation Execution team is seeking a motivated Program Manager to support and execute programs that improve our fulfillment and transportation network. This role requires strong organisational skills, attention to detail, and the ability to translate defined objectives into structured, trackable execution plans. The ideal candidate is a fast learner who works effectively across teams, communicates clearly under ambiguity, and takes ownership of program delivery within a defined scope.

Key job responsibilities

• Manage end-to-end execution of programs that improve the fulfillment and transportation network, ensuring tasks, timelines, and dependencies are tracked and actioned.
• Coordinate between regional configuration teams and stakeholders to support the adoption of new configuration models and feature improvements.
• Support prioritisation of feature enhancement requests from business teams by gathering requirements, documenting trade-offs, and escalating decisions to senior team members.
• Collaborate with cross-functional teams to help standardise core configuration elements that support network growth and scalability.
• Contribute to OP planning processes by collecting inputs, tracking deliverables, and maintaining alignment with team priorities.
• Drive process improvement initiatives, best practice documentation, and standardisation efforts within regional configuration teams.
• Own program roadmaps, timelines, and milestone tracking for assigned initiatives; proactively surface risks and flag blockers to senior stakeholders.
• Communicate program status, risks, and dependencies clearly to immediate stakeholders and team leads, ensuring nothing falls through the gaps.
• Build working knowledge of the team's technical domain to support problem-scoping discussions and translate business needs into structured action plans.

About the team

ROW Transportation Execution is responsible for managing and optimizing network-wide transportation configurations across India, Japan, and ECCF (Emerging Country Customer Fulfillment) regions. The team plays a key role in ensuring seamless transportation operations by owning ATROPS configurations and other transportation system settings, including first-mile, middle-mile, last-mile and manifest/label configurations. We drive carrier on-boarding efforts, supporting new carrier launches and program expansions. We act as the interface for new feature launches and system enhancements related to ATROPS and ShipTech, collaborating with local business teams and WW tech teams. With a strong focus on standardization, automation, and self-service capabilities, we continuously improve the quality and speed of configurations while enhancing carrier on-boarding processes. Our team actively explores new opportunities in system and configuration support, enabling end-to-end transportation workflows that drive efficiency and scalability across the network.

Basic Qualifications

• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.