Program Manager II, ATS Programs, ATS Programs (Fulfillment & Operations)

Amazon; Hyderabad; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

Amazon is seeking a Programme Manager to lead the design and launch of new programmes, oversee ongoing initiatives, and drive improvements using data. You will work with diverse teams to implement best practices and ensure delivery across transport operations.

You will coordinate with multiple departments, manage stakeholders, and define standards to keep programmes on track. This role emphasizes data-driven decisions and cross-functional collaboration to achieve ambitious goals.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.

Responsibilities

• Launch programmes, monitor performance metrics, and report on key objectives.
• Use data to understand operational challenges and create improvement initiatives.
• Collaborate with multiple departments to identify and leverage best practices.
• Lead a multidisciplinary team within a programme environment to drive progress.
• Manage stakeholders and internal processes, and define standards.

Skills

Program management

Cross-functional collaboration

Data-driven decision making

Tools

Excel Pivot Tables

VLookUps

SQL

Job description

At Amazon, we are always exploring new opportunities to shape our global business. As a Programme Manager, you'll be an essential part of innovating and transforming our processes. You'll be taking the lead on the design and launch of new programmes for our customers. You'll also oversee programmes that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities

• Launch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverables
• Use data to understand operational challenges and create continuous improvement initiatives
• Work with a variety of other Amazon departments to identify and leverage best practices
• Within a programme environment, lead a multidisciplinary team in overcoming challenges and drive progress
• Manage stakeholders and internal processes, and define standards

A day in the life

As a Programme Manager, you will be responsible for planning, implementing, and improving initiatives that ensure smooth running of our operations. You'll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you'll identify exciting new opportunities and will take the lead when it comes to designing their implementation. You'll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team's success.

About the team

Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.