Program Manager, ROW trans execution team, ROW trans execution team

Amazon; Hyderabad; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Amazon Dev Center India - Hyderabad is seeking a motivated Program Manager to lead and execute programs that enhance our fulfillment and transportation network. You will own end-to-end delivery, coordinate regional configuration efforts, and translate business needs into actionable plans across multiple teams.

Ideal candidates bring 3+ years of cross-functional experience, a data-driven mindset, and a proven ability to define requirements, track milestones, and escalate issues to leadership.

Qualifications

• 3+ years of cross-functional work with tech and non-tech teams.
• 3+ years defining and implementing process improvements using data and metrics.
• Experience defining program requirements and using data to determine improvements.

Responsibilities

• Manage end-to-end execution of programs that improve the fulfillment and transportation network, ensuring tasks, timelines, and dependencies are tracked and actioned.
• Coordinate between regional configuration teams and stakeholders to support adoption of new configuration models and feature improvements.
• Support prioritisation of feature enhancement requests by gathering requirements, documenting trade-offs, and escalating decisions to senior team members.
• Collaborate with cross-functional teams to standardise core configuration elements for network growth and scalability.
• Contribute to operational planning by collecting inputs, tracking deliverables, and aligning with team priorities.
• Drive process improvement initiatives, best-practice documentation, and standardisation within regional configuration teams.
• Own program roadmaps, timelines, milestones, and surface risks to senior stakeholders.
• Communicate program status, risks, and dependencies clearly to stakeholders and team leads.
• Build knowledge of the team's technical domain to translate business needs into actionable plans.

Job description

At Amazon, we're working to be the Earth's most customer‑centric company. To get there, we need exceptionally talented, bright, and driven people. The ROW Transportation Execution team is seeking a motivated Program Manager to support and execute programs that improve our fulfillment and transportation network. This role requires strong organisational skills, attention to detail, and the ability to translate defined objectives into structured, trackable execution plans. The ideal candidate is a fast learner who works effectively across teams, communicates clearly under ambiguity, and takes ownership of program delivery within a defined scope.

Key Job Responsibilities

• Manage end-to-end execution of programs that improve the fulfillment and transportation network, ensuring tasks, timelines, and dependencies are tracked and actioned.
• Coordinate between regional configuration teams and stakeholders to support the adoption of new configuration models and feature improvements.
• Support prioritisation of feature enhancement requests from business teams by gathering requirements, documenting trade‑offs, and escalating decisions to senior team members.
• Collaborate with cross‑functional teams to help standardise core configuration elements that support network growth and scalability.
• Contribute to OP planning processes by collecting inputs, tracking deliverables, and maintaining alignment with team priorities.
• Drive process improvement initiatives, best practice documentation, and standardisation efforts within regional configuration teams.
• Own program roadmaps, timelines, and milestone tracking for assigned initiatives; proactively surface risks and flag blockers to senior stakeholders.
• Communicate program status, risks, and dependencies clearly to immediate stakeholders and team leads, ensuring nothing falls through the gaps.
• Build working knowledge of the team's technical domain to support problem‑scoping discussions and translate business needs into structured action plans.

About The Team

ROW Transportation Execution is responsible for managing and optimizing network‑wide transportation configurations across India, Japan, and ECCF (Emerging Country Customer Fulfillment) regions. The team plays a key role in ensuring seamless transportation operations by owning ATROPS configurations and other transportation system settings, including first‑mile, middle‑mile, last‑mile and manifest/label configurations. We drive carrier on‑boarding efforts, supporting new carrier launches and program expansions. We act as the interface for new feature launches and system enhancements related to ATROPS and ShipTech, collaborating with local business teams and WW tech teams. With a strong focus on standardization, automation, and self‑service capabilities, we continuously improve the quality and speed of configurations while enhancing carrier on‑boarding processes. Our team actively explores new opportunities in system and configuration support, enabling end‑to‑end transportation workflows that drive efficiency and scalability across the network.

Basic Qualifications

• 3+ years of working cross functionally with tech and non‑tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experienceExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Amazon Dev Center India - Hyderabad
Job ID: A10497201