Program Manager Network operations Manager

Piramal Swasthya; Hyderabad; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Piramal Swasthya is seeking an experienced Network Operations Manager to oversee the design, deployment and operation of the organization’s network across office locations, data centers and cloud. You will drive performance, security and resilience of critical IT services while leading a capable team and coordinating with vendors.

The role requires 8+ years in networking, 5+ years in design/ops and strong leadership. CCNP/CCIE or equivalent with AWS networking credentials are preferred.

Qualifications

• 8+ years total experience in networking
• 5+ years in network design, operations, infra management, and team leadership
• CCNP/CCIE or equivalent (JNCIE, PCNSE) preferred
• AWS Advanced Networking Specialty (preferred)

Responsibilities

• Manage, maintain and optimize performance, security and high availability of network infrastructure across offices, data centers and cloud
• Ensure 24/7 network reliability, minimize downtime and manage incidents
• Lead and develop network operations team and vendor relationships

Skills

Network design

Operations leadership

Security & compliance

Vendor management

Incident management

Education

Bachelors or Masters in CS/IT/EC

Tools

Cisco switches/routers

SOPHOS NGFW

NetFlow/SFlow monitoring

Job description

Purpose of Job

To manage, maintain, and optimize performance, security, and high availability of organization's network infrastructure across office locations, on-premises data centers and cloud infrastructure, ensuring reliable system operations, seamless application deployments, and high availability of critical IT services. Maintain 24/7 network reliability, minimize downtime and manage incidents

Essential Qualifications

• Bachelors or masters degree in computer science, Information Technology, Electronics & Communication, or related field
• 8+ Years overall experience, with 5+ years in network design, operations, infrastructure management and team management

CCNP, CCIE (preferred), or equivalent (JNCIE, PCNSE). AWS Advanced Networking Specialty (preferred).

Preferred Key Skill /Qualifications

• Demonstrable experience as a Network Operations Manager / Network Manager in an enterprise environment
• Expert-level knowledge of enterprise networking including routing, switching, wireless, LAN, WAN and network segmentation
• Strong hands-on experience with CISCO switches and routers, SOPHOS / next-generation firewalls and enterprise network infrastructure
• Advanced knowledge of network protocols and technologies including VLAN, MPLS, BGP, OSPF, EIGRP, IPSec VPN and site-to-site VPN
• Experience in managing public IPs, subnetting, routing, VLAN configuration and inter-site connectivity
• Experience in SD-WAN architecture and implementation, cloud networking and hybrid connectivity
• Strong knowledge of network security including firewall policies, IPS/IDS, access controls, NAC, 802.1X and Zero Trust principles
• Experience with network monitoring and observability tools such as PRTG, SolarWinds, ThousandEyes, NetFlow/sFlow or equivalent
• Proficiency in network performance monitoring, capacity planning, traffic engineering and bandwidth optimization
• Experience in network vulnerability assessment, security hardening and remediation of identified vulnerabilities
• Knowledge of network automation using Python, Ansible, NETCONF, REST APIs or Terraform
• Experience in NOC design, 24x7 network monitoring, incident management and SLA/SLO governance
• Strong vendor management experience covering ISPs, telecom providers, OEMs and managed service providers
• Strong leadership, stakeholder management, communication and team development skills
• ITIL v4 knowledge with practical experience in incident, problem, change and service management
• Excellent analytical, troubleshooting, root-cause analysis and problem-solving skills

Ability to drive network operations improvement, standardization, automation and modernization initiatives