Program Manager – Client Services

HypTechie; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

HypTechie in Bangalore is seeking a Program Manager – Client Services to lead end-to-end delivery of client programs and manage stakeholder expectations. The role emphasizes building strong client relationships and coordinating cross-functional teams to meet timelines and budgets.

The ideal candidate should have an MBA and 2–4 years of IT/ITES experience, with excellent communication and problem-solving skills, thriving in a fast-paced, agile environment.

Qualifications

• MBA graduate with a minimum of 2 to 3 years’ experience in IT/ITES industry.
• Strong interest in program management and client services.
• Excellent communication, interpersonal, and stakeholder and client management skills.
• Strong organizational and multitasking abilities with a problem-solving mindset.
• Ability to work collaboratively in a fast-paced, agile environment.

Responsibilities

• Manage end-to-end delivery of client programs ensuring timelines, quality, and budget adherence.
• Build and maintain strong client relationships, understanding their business needs and expectations.
• Coordinate cross-functional teams to align project objectives and resolve issues promptly.
• Monitor program performance, prepare reports, and communicate progress to stakeholders.
• Identify opportunities for service improvement and contribute to business development initiatives.

Skills

Client management

Stakeholder management

Communication skills

Project coordination

Agile environment

Multitasking

Education

MBA Sales & Marketing

MBA Marketing & Operations

Job description

Job title: Program Manager – Client Services

Location: Bangalore (Initially based in Bangalore, Movate offers the opportunity to work in the U.S based on your performance)

Experience: 2 to 4 years

Education Qualification: MBA Sales & Marketing / MBA Marketing & Operations

Roles and Responsibilities:

• Manage end-to-end delivery of client programs ensuring timelines, quality, and budget adherence
• Build and maintain strong client relationships, understanding their business needs and expectations
• Coordinate cross-functional teams to align project objectives and resolve issues promptly
• Monitor program performance, prepare reports, and communicate progress to stakeholders
• Identify opportunities for service improvement and contribute to business development initiatives

Required Skills & Desired Skills:

• MBA graduate with a minimum of 2 to 3 years’ experience in IT/ITES industry.
• Strong interest in program management and client services
• Excellent communication, interpersonal, and stakeholder and client management skills
• Strong organizational and multitasking abilities with a problem-solving mindset
• Ability to work collaboratively in a fast-paced, agile environment
• Prior work experience in client-facing roles is an added advantage