Program MANAGER_Account & Delivery Leadership_Financial Management

Tekshapers Software Solutions; Dadri, Greater Noida; Sur place; INR 1 800 000 - 2 400 000; Plein temps

Résumé du poste

Tekshapers Software Solutions seeks a seasoned Program Manager to lead automotive accounts, overseeing end-to-end delivery and governance for fixed-price, managed services, and T&M engagements.

The role requires strong P&L ownership, executive communication, and risk management skills to ensure on-time, on-budget delivery and client satisfaction.

Qualifications

• 8+ years in program or delivery management for software/IT projects.
• Experience handling fixed-price, managed services, and T&M engagements.
• Automotive domain knowledge is a plus.

Responsabilités

• Own end-to-end delivery for one automotive customer.
• Oversee fixed-price, managed services, and T&M engagements.
• Drive governance, QA, and operational excellence across programs.
• Provide executive oversight for schedules, budgets, risks and dependencies.
• Act as primary escalation point for delivery issues.
• Lead estimation, solution validation, and delivery planning for fixed-price work.
• Monitor profitability, effort, scope, and change requests.
• Ensure on-time delivery within budget with margins.
• Risk mitigation to protect project margins.
• Improve delivery processes and governance practices.
• Build relationships with business and technology leaders in automotive clients.
• Conduct executive governance reviews and QBRs.
• Advise on technology transformation initiatives.
• Drive customer satisfaction and account growth.
• Own account P&L, revenue, and utilization targets.
• Forecasting and budgeting for the account.
• Identify efficiency improvements and cost optimization.
• Ensure healthy margins through disciplined delivery management.
• Collaborate with sales to identify growth opportunities.
• Support RFPs, solution reviews, and customer presentations.
• Contribute to account expansion through value-focused proposals.

Connaissances

Delivery leadership

Account management

P&L responsibility

Executive communication

Risk management

Description du poste

PROGRAM MANAGER

Managing 90+ team members

Application development backgrounds

Key Responsibilities

Account & Delivery Leadership

• Own end-to-end delivery for one automotive customer.
• Ensure successful execution of fixed-price, managed services, and T&M engagements.
• Drive delivery governance, quality assurance, and operational excellence across programs.
• Provide executive-level oversight for project schedules, budgets, risks, and dependencies.
• Act as the primary escalation point for delivery-related issues.

Fixed-Price Program Management

• Lead estimation reviews, solution validation, and delivery planning for fixed-price opportunities.
• Monitor project profitability, effort consumption, scope management, and change requests.
• Ensure delivery commitments are met without schedule slippage or cost overruns.
• Establish proactive risk mitigation plans to protect project margins.
• Drive continuous improvement of delivery processes and governance practices.

Customer Relationship Management

• Build and maintain strong relationships with business and technology leaders within automotive client organizations.
• Conduct executive governance reviews, steering committees, and QBRs.
• Act as a trusted advisor on technology transformation initiatives.
• Drive customer satisfaction and long‑term account growth.

Financial Management

• Own account P&L, revenue, margin, and utilization targets.
• Manage forecasting, budgeting, and financial performance of the account.
• Identify opportunities for efficiency improvements and automation‑led cost optimization.
• Ensure healthy project margins through disciplined delivery management.

Business Growth & Presales Support

• Partner with Client Partners and Sales teams to identify growth opportunities.
• Support RFPs, solution reviews, estimations, and customer presentations.
• Contribute to account expansion through proactive proposals and transformation roadmaps.
• Drive mining and cross‑selling opportunities within existing accounts.