Program Manager ? Academic Operations & Excellence (Mumbai)

Physicswallah; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Physicswallah is seeking a Program Manager Academic Operations to strengthen and streamline academic operations across the South & Maharashtra regions. Location: Vidyapeeth, Seawoods, Mumbai, Maharashtra. Employment: Full-Time.

The role requires deep experience in academic operations and EdTech with strong cross-functional leadership. You will coordinate with regional heads, CoE, and HR to ensure timely program delivery and robust MIS reporting.

Qualifications

• 46 years of experience in Academic Operations / Program Management / Operations.
• Experience in EdTech/Education preferred.
• Strong stakeholder & cross-functional management skills.
• Excellent planning, execution, and organizational abilities.
• Data-driven approach with strong reporting & MIS skills.
• Ability to manage multiple projects simultaneously.
• MBA/Postgraduate qualification preferred.

Responsibilities

• Oversee and coordinate day-to-day academic operations across assigned regions.
• Drive timely execution of academic programs, initiatives, and key operational milestones.
• Act as a key liaison between Regional Academic Heads, Centre Heads, Central Academic Teams, CoE, and cross-functional stakeholders.
• Coordinate with the Centre of Excellence (CoE) for curriculum implementation, faculty enablement, and academic initiatives.
• Manage SIP Program coordination, implementation tracking, and progress reporting.
• Build and manage daily, weekly & monthly MIS, dashboards, and KPI reports.
• Analyze operational data and provide actionable insights to leadership.
• Drive process standardization, SOP development, automation, and continuous improvement.
• Coordinate with Academics, Operations, HR, Business & Leadership teams to ensure seamless execution.

Skills

Stakeholder management

Cross-functional management

Planning and execution

Data-driven

Multi-project management

Ownership

Problem solving

Education

MBA or PG qualification

Job description

Program Manager Academic Operations to strengthen and streamline academic operations across the South & Maharashtra regions.

Location: Vidyapeeth, Seawoods, Mumbai Maharashtra
Experience: 46 Years
Employment: Full-Time

Key Responsibilities

• Oversee and coordinate day-to-day academic operations across assigned regions
• Drive timely execution of academic programs, initiatives, and key operational milestones
• Act as a key liaison between Regional Academic Heads, Centre Heads, Central Academic Teams, CoE, and cross-functional stakeholders
• Coordinate with the Centre of Excellence (CoE) for curriculum implementation, faculty enablement, and academic initiatives
• Manage SIP Program coordination, implementation tracking, and progress reporting
• Build and manage daily, weekly & monthly MIS, dashboards, and KPI reports
• Analyze operational data and provide actionable insights to leadership
• Drive process standardization, SOP development, automation, and continuous improvement
• Coordinate with Academics, Operations, HR, Business & Leadership teams to ensure seamless execution

What We're Looking For

• 46 years of experience in Academic Operations / Program Management / Project Management / Operations
• Experience in EdTech/Education preferred
• Strong stakeholder & cross-functional management skills
• Excellent planning, execution, and organizational abilities
• Data-driven approach with strong reporting & MIS skills
• Ability to manage multiple projects simultaneously
• High ownership, accountability, and problem-solving mindset
• MBA/Postgraduate qualification preferred