Program Manager

airtel

Ernakulam

On-site

INR 1,500,000 - 2,300,000

Full time

10 days ago

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Job summary

Airtel is seeking an experienced Project Manager for Enterprise Network (B2B) to lead end-to-end delivery of MPLS services. Role focuses on planning, scheduling, and ensuring project milestones are met within time and budget, while engaging customers to manage dependencies and e2e delivery.

The ideal candidate will have a strong background in routing, switching and SD-WAN with CCNA/CCNP certifications. Responsibilities include proactive status updates, vendor coordination, CPE testing, and

Qualifications

Bachelor's degree in engineering or IT.
8+ years of experience in Routing, Switching and SD-WAN.

Responsibilities

Project management, planning and scheduling implementation of MPLS services.
On Time, within budget implementation of the complete project.
Customer engagement to address dependencies & end-to-end project delivery as per signed scope of work.
Enhance service delivery experience for the customer & revenue for the organization.
Customer engagement & communication.
Project kick-off meeting/call with customer.

Skills

Network B2B Projects

Troubleshooting

Routing

Switching

SD-WAN

Vendor management

Active CCNA

Active CCNP

Education

Bachelor's degree (B.E / B.Tech./BCA/ BSC(IT)/MCA/MSC(IT))

Tools

CCNA

CCNP

Firewall

IPS

Job description

About The Role

This role is responsible for project management and service delivery of all products & services in Enterprise network business (B2B).

Project management, planning and scheduling implementation of MPLS services.
On Time, within budget Implementation of the complete project
Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
Enhance service delivery experience for the customer & revenue for the organization

About The Role

This role is responsible for project management and service delivery of all products & services in Enterprise network business (B2B).

Project management, planning and scheduling implementation of MPLS services.
On Time, within budget Implementation of the complete project
Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
Enhance service delivery experience for the customer & revenue for the organization

Responsibilities

Project management, planning and scheduling implementation of MPLS services.
On Time, within budget Implementation of the complete project.
Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
Enhance service delivery experience for the customer & revenue for the organization.
Customer engagement & communication.
Project kick off meeting/call with Customer.
Resolution of customer dependencies.
Share Project Plan with the customer e2e tracking & monitoring of project delivery.
Proactive & timely project status update to the customer.
Project Stage tracking & ensure timely delivery.
Project follow ups, escalations and constraint resolution.
Delivery of third party media/bandwidth.
Customer CPE integration & testing.
Schedule planned activities with the customers.
Accelerate & Maximize revenue by faster deployment of project.

Required Skills

Experience of working in Network B2B Projects as Network management L2 / L3.
Strong problem determination and resolution skills.
The resources should be equipped with deep trouble shooting experience.
Minimum 8 yrs of exp in Routing, switching and SDWAN.
Basic Configuration management experience.
Experience in managing Routing, Switching, Firewall, IPS etc. vendor management.
Active CCNA / CCNP certification with hands on SD-WAN experience.

Qualifications