TL - Project Manager

airtel; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Airtel is seeking a TL – Project Manager to lead project management and service delivery of all products and services. The role emphasizes MPLS implementations, timely delivery within budget, and strong customer engagement for end-to-end delivery as per signed scope.

Key deliverables include customer communication, project planning, tracking, and proactive status updates. The candidate should have extensive telecom experience and excellent planning and execution skills.

Qualifications

• Minimum 12-15 years project execution experience in Telecom/ISP
• Strong understanding of telecom technology, products & services

Responsibilities

• Project management, planning and scheduling MPLS service implementations
• Deliver projects on time within budget
• Engage with customers for end-to-end delivery per signed scope
• Enhance service delivery and revenue for the organization

Skills

PM concepts

Relationship management

Communication skills

Product knowledge

Planning & execution

Can-do attitude

Analytical ability

Attention to detail

Result oriented

Education

Diploma/BE/BTech

Telecom knowledge

Job description

Purpose of the Job

This role is responsible for project management and service delivery of all products & services.

• Project management, planning and scheduling implementation of MPLS services.
• On Time, within budget Implementation of the complete project
• Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
• Enhance service delivery experience for the customer & revenue for the organization
• Project kick off meeting/call with Customer
• Resolution of customer dependencies
• Share Project Plan with the customer
• e2e tracking & monitoring of project delivery
• Proactive & timely project status update to the customer
• Project Stage tracking & ensure timely delivery
• Project follow ups, escalations and constraint resolution
• Delivery of third party media/bandwidth
• Customer CPE integration & testing
• Schedule planned activities with the customers
• Accelerate & Maximize revenue by faster deployment of project

Reporting To: Regional head

Role – TL – Project Manager

Purpose of the Job

This role is responsible for project management and service delivery of all products & services.

• Project management, planning and scheduling implementation of MPLS services.
• On Time, within budget Implementation of the complete project
• Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
• Enhance service delivery experience for the customer & revenue for the organization

Key Deliverables

• Customer engagement & communication
• Project kick off meeting/call with Customer
• Resolution of customer dependencies
• Share Project Plan with the customer
• e2e tracking & monitoring of project delivery
• Proactive & timely project status update to the customer
• Project Stage tracking & ensure timely delivery
• Project follow ups, escalations and constraint resolution
• Delivery of third party media/bandwidth
• Customer CPE integration & testing
• Schedule planned activities with the customers
• Accelerate & Maximize revenue by faster deployment of project

Skills Required

• Good understanding of project management concepts and methodology
• Excellent relationship management with customer, cross functional team
• Good written and verbal communication skills
• Good understanding of products, services
• Good planning & execution skills
• Can do attitude & problem solving skills
• Quick thinking & analytical ability
• Process orientation and eye for detail
• Result Orientation

Educational Qualifications

• 12 – 15 years project execution experience in Telecom/ISP industry
• Sound understanding of telecom technology,

products & services

Work Experience

• Diploma Technical, preferably B.E/B.Tech
• Qualify CS Hiring Test
• Strong communication skills
• Strong planning and execution skills