Program Manager

Amazon India Limited; Bengaluru; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

Amazon India Limited in Bengaluru is seeking a mid-level Program Manager II to lead 2-3 medium-sized programs across the fast delivery network, driving end-to-end delivery from conception to implementation.

You will develop project plans, secure resources across cross-functional teams, track milestones, and communicate progress to leadership, while using data to drive improvements. This role requires a Bachelor’s degree and 3+ years of relevant experience.

Qualifications

• 3+ years of performance metrics, process improvement or lean techniques experience.
• Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsibilities

• Own and manage lifecycle activities for 2-3 medium-sized programs simultaneously, driving end-to-end delivery from conception to implementation
• Develop and execute project plans, securing resources and managing implementation across cross-functional teams
• Track tasks, deliverables, deadlines, and milestones through regular status checks with stakeholders
• Make appropriate trade-offs to optimize timelines and deliverables in consultation with stakeholders
• Partner with Operations, Supply Chain, Finance, Procurement, product teams and other cross-functional teams to align on program objectives
• Clearly communicate goals, roles, responsibilities, and desired outcomes to all stakeholders
• Provide fortnightly status updates to leadership on program progress, team readiness, challenges, and support requirements
• Influence without authority by building trust and consensus across multiple teams.
• Use data and metrics to drive improvements and measure program success
• Conduct deep dives into operational metrics to identify trends and areas for improvement
• Create executive-level reports and presentations for senior leadership
• Track and report on Key Performance Indicators (KPIs) relevant to program objectives

Skills

Performance metrics

Process improvement

Lean techniques

Cross-functional collaboration

Data-driven decisions

Education

Bachelor's degree or equivalent

3+ years of Amazon experience

Job description

Program Manager II, SSD

The L5 Program Manager at Amazon SSD network is responsible for strategically planning, leading, and executing small to medium-scale projects and programs that drive operational excellence across Amazon's fast delivery network.

This role focuses on managing selections, scaling initiatives, and ensuring seamless execution of key programs that impact customer experience, speed and operational efficiency.

Key job responsibilities

• Own and manage lifecycle activities for 2-3 medium-sized programs simultaneously, driving end-to-end delivery from conception to implementation
• Develop and execute project plans, securing resources and managing implementation across cross-functional teams
• Track tasks, deliverables, deadlines, and milestones through regular status checks with stakeholders
• Make appropriate trade-offs to optimize timelines and deliverables in consultation with stakeholders
• Partner with Operations, Supply Chain, Finance, Procurement, product teams and other cross-functional teams to align on program objectives
• Clearly communicate goals, roles, responsibilities, and desired outcomes to all stakeholders
• Provide fortnightly status updates to leadership on program progress, team readiness, challenges, and support requirements
• Influence without authority by building trust and consensus across multiple teams.
• Use data and metrics to drive improvements and measure program success
• Conduct deep dives into operational metrics to identify trends and areas for improvement
• Create executive-level reports and presentations for senior leadership
• Track and report on Key Performance Indicators (KPIs) relevant to program objectives

Launch & Scale Management

Basic Qualifications

• 3+ years of performance metrics, process improvement or lean techniques experience
• Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• Experience defining program requirements and using data and metrics to determine improvements

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Experience Level

Mid Level