Program Management - Process Improvement - Strategic Transformation - Associate

JPMorgan Chase & Co.; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

JPMorgan Chase & Co. in Bengaluru invites an Associate to join the International Transformation Office, supporting the Operating Committee with strategic program management across a multi-country landscape.

You will produce senior-management materials, coordinate contracts and budgets, track risks, and drive change adoption while maintaining Confluence and JIRA content. A strong PMO background in banking and proficiency with MS Office and Agile tools are essential.

Qualifications

• Bachelor’s degree or equivalent required.
• MBA or equivalent preferred.
• PMP certification beneficial.
• Certified Business Analysis Professional (CBAP) appreciated.
• Proven experience with PMO and governance.

Responsibilities

• Work independently with minimal supervision to support program office and management tasks; prepare materials for senior management and meetings.
• Analyse problems, frame feasible solutions, and deliver projects with risk and dependency mitigation.
• Consolidate data on budgets, costs, invoices, headcount, and benefits; present data-driven overviews to mid-senior management.
• Coordinate and support Internal Audit requirements and contract documentation with legal and sourcing teams.
• Maintain and update Confluence, JIRA, and other PM platforms; ensure content is current and aligned.

Skills

PMO focus

Banking background

Program lifecycle

LLMs knowledge

Proactive

Independent work

Education

Bachelor's degree or equivalent

MBA or equivalent

PMP certification

Certified Business Analysis Professional

Tools

Microsoft Office

Excel

PowerPoint

Monday.com

JIRA

Confluence

Job description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Transformation team to partner with the Business

As an Associate in the International Transformation Office, supporting the International Private Bank Operating Committee, you will be aligned to a strategic transformation program, focusing on the development, implementation, and ongoing support of initiatives that address both business and regulatory requirements.

Job Responsibilities

• Work independently with minimum supervision to perform program office and program mgmt tasks; Produce program materials including presentations adapted to senior management needs and newsletters, finalise agendas, schedule meetings, validate content, draft minutes and follow up on action
• Analyse problem statement to frame out clear, feasible solutions and execute project deliverables in a timely manner. Identify potential risks, issues and dependencies and the path to mitigation or resolutionCoordinate and support contracting processes, vendor engagement, and budget forecasting. Update, reconcile, and validate contract documentation in close collaboration with legal and sourcing teams
• Analyze and consolidate program data: budgets, costs, invoices, headcount forecasts, benefits, and deliverables across workstreams an Present data-driven program overviews to mid-senior management in a clear, actionable manner.
• Coordinate and support Internal Audit requirements
• Facilitate program deliverables; Develop and establish key reporting standards; proactively and consistently follow up on requests, tasks and assignment
• Manage change adoption to ensure that change is well received, and contribute to benefits realization
• Maintain and update Confluence, JIRA, and other program management platforms with current information. File and organize key documents; proactively request updates and align content with stakeholders

Required qualifications, capabilities and skills

• Bachelor’s degree or equivalent
• 5+ years of experience in strategic consulting / management consulting / project and change management with PMO focus
• Banking / Financial services background with foundational banking knowledge (ideally in Private Banking)
• Good understanding of program lifecycle with experience on complex projects across countries or regions including items such as setting up project plan, managing risk & issues, reporting & governance etc
• Intermediate/Advanced experience using Microsoft Office (including Excel and PowerPoint), Monday.com, JIRA & Confluence
• Digital first mindset with a broad knowledge of LLMs
• Person should be Proactive and a self-starter, able to work independently on highest quality deliverables

Preferred qualifications, capabilities and skills

• MBA or equivalent
• PMP certification
• Certified Business Analysis Professional
• Conversant with Agile and Design thinking methodologies