Program Management - Process Improvement - Strategic Transformation - Associate

JPMorganChase; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

JPMorganChase in Bengaluru is seeking an Associate for the International Transformation Office to support a strategic transformation program across Private Banking. You will deliver program materials, manage governance, risk, and budget activities, and collaborate with Legal and Sourcing teams to drive benefits realization.

The role requires 5+ years in strategy/PMO with banking exposure and strong MS Office, JIRA/Confluence skills, plus a proactive, independent work style.

Qualifications

• Bachelor’s degree or equivalent.
• 5+ years of experience in strategic/management consulting with PMO focus.
• Banking/financial services background preferred.
• Experience with cross-country programs, governance and reporting.
• Proficient with MS Office, Monday.com, JIRA and Confluence.
• Digital mindset with knowledge of LLMs.
• Proactive, self-starter capable of independent work.

Responsibilities

• Perform program office and management tasks with minimal supervision; create senior-level materials, agendas, minutes, and newsletters.
• Frame and solve problems, deliver timely project outputs; identify risks/issues/dependencies and mitigation paths; support contracting, vendor engagement, and budgeting with legal/sourcing.
• Consolidate program data (budgets, costs, headcount, benefits) and present data-driven overviews to mid-senior management.
• Coordinate Internal Audit requirements and ensure adherence to governance standards.
• Develop and uphold reporting standards; follow up on requests and assignments.

Skills

Strategic consulting

PMO experience

Independent worker

Digital mindset

Proactive

Education

Bachelor’s degree

MBA

Tools

Microsoft Office

Excel

PowerPoint

Monday.com

JIRA

Confluence

Job description

Job Description:

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Transformation team to partner with the Business

As an Associate in the International Transformation Office, supporting the International Private Bank Operating Committee, you will be aligned to a strategic transformation program, focusing on the development, implementation, and ongoing support of initiatives that address both business and regulatory requirements.

Job Responsibilities

• Work independently with minimum supervision to perform program office and program mgmt tasks; Produce program materials including presentations adapted to senior management needs and newsletters, finalise agendas, schedule meetings, validate content, draft minutes and follow up on action
• Analyse problem statement to frame out clear, feasible solutions and execute project deliverables in a timely manner. Identify potential risks, issues and dependencies and the path to mitigation or resolutionCoordinate and support contracting processes, vendor engagement, and budget forecasting. Update, reconcile, and validate contract documentation in close collaboration with legal and sourcing teams
• Analyze and consolidate program data: budgets, costs, invoices, headcount forecasts, benefits, and deliverables across workstreams an Present data-driven program overviews to mid-senior management in a clear, actionable manner.
• Coordinate and support Internal Audit requirements
• Facilitate program deliverables; Develop and establish key reporting standards; proactively and consistently follow up on requests, tasks and assignment
• Manage change adoption to ensure that change is well received, and contribute to benefits realization
• Maintain and update Confluence, JIRA, and other program management platforms with current information. File and organize key documents; proactively request updates and align content with stakeholders

Required qualifications, capabilities and skills

• Bachelor’s degree or equivalent
• 5+ years of experience in strategic consulting / management consulting / project and change management with PMO focus
• Banking / Financial services background with foundational banking knowledge (ideally in Private Banking)
• Good understanding of program lifecycle with experience on complex projects across countries or regions including items such as setting up project plan, managing risk & issues, reporting & governance etc
• Intermediate/Advanced experience using Microsoft Office (including Excel and PowerPoint), Monday.com, JIRA & Confluence
• Digital first mindset with a broad knowledge of LLMs
• Person should be Proactive and a self-starter, able to work independently on highest quality deliverables

Preferred qualifications, capabilities and skills

• MBA or equivalent
• PMP certification
• Certified Business Analysis Professional
• Conversant with Agile and Design thinking methodologies

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.