Program Coordinator

QUEST Alliance_Gujarat

Bhopal

On-site

INR 609,000 - 730,000

Full time

5 days ago
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Benefits offered by this job

Personal Accident Insurance
Mediclaim Insurance
Wellness benefits
Internet allowance
Childcare support
Menstrual Leave
Counselling services

Job summary

Quest Alliance is seeking a Program Coordinator to lead the Youth Program across ITIs in Sagar and Balaghat, strengthening Employability Skills, blended learning, and stakeholder capacities. The role supports government partnerships with DSD, integrates AI-enabled learning, and enhances learner career transitions through data-driven reviews and field insights.

You will work with state officials and ITI stakeholders, coordinate trainings and events, and ensure quality delivery while promoting

Qualifications

  • 4–6 years of relevant experience in education, skill development, vocational training, youth development, or social-sector program implementation.
  • Demonstrated experience working with government departments and institutional stakeholders; experience in managing government partnerships and coordination will be an advantage.
  • Experience in field-level program implementation, stakeholder coordination, training, mentoring, capacity building and team management.

Responsibilities

  • Lead end-to-end program delivery and implementation across ITIs in Sagar and Balaghat zones.
  • Develop and execute district-wise operational plans, implementation calendars, and action plans.
  • Strengthen Employability Skills curriculum and support ITIs with digital learning via MyQuest App.
  • Monitor classroom sessions, digital engagement, and course completion; develop targeted action plans.
  • Clarify responsibilities among Principals, ESTrainers, Trade Trainers, and Master Trainers; support governance.

Skills

Government partnerships
Field-level program implementation
Stakeholder coordination
Data dashboards
Hindi & English proficiency

Job description

Job Description
About Quest Alliance

AtQuest Alliance, we transform learning ecosystems through education technology,capacity building, and collaboration to build 21st-century skills for learnersand facilitators.

Weare a not-for-profit trust that focuses on research-led innovation and advocacyin the field of teaching and learning. We engage with educators, civil society,government institutions, and corporate organizations to demonstrate and enablescalable and replicable solutions in school education and vocational training.

AtQuest, you will get the opportunity to apply your skills and contribute toaddressing issues around quality education and skills training. Theorganization gives you the space to learn and grow in a fun and engagingenvironment. We have an eclectic group of people working at Quest drawn fromdiverse disciplines including Education, Technology, Design, Youth Developmentand Business.

About the Program -

MyQuest’sobjective is to provide a holistic development platform for young people aswell as provide a lifelong, continuous learning opportunity to disadvantagedyouth. We use content, pedagogy and technology to drive the delivery oft eaching and learning. Through our signature blended learning approach, wedevelop critical life-work skills that are important for success in the 21stcentury.

Role Purpose

TheProgram Coordinator will lead the program design and implementation across ITIsin Sagar and Balaghat zones, strengthening Employability Skills, blendedlearning, institutional ownership, stakeholder capacities, and learner careertransitions. The role will support state lead in driving governmentpartnerships, particularly with the Directorate of Skill Development (DSD),ensuring alignment with departmental priorities and follow-through oncommitments. It will also support the integration of AI-enabled learning, Green Skills, genderresponsiveness, and industry engagement into the program. Through data-drivenreviews and field insights, the Coordinator will address implementation gaps,improve outcomes, and collaborate with government stakeholders.

KeyResponsibilities
1. Lead Program Delivery& Implementation Excellence
  • Drive end-to-endimplementation of the Youth Program across assigned Government ITIs in Sagarand Balaghat zones, ensuring quality, consistency, and alignment with programobjectives.
  • Develop and executedistrict-wise operational plans, implementation calendars, institute-levelaction plans, and review mechanisms.
  • Strengthen implementation ofthe Employability Skills curriculum by supporting ITIs to establish regularclassroom sessions alongside digital learning through the MyQuest App.
  • Monitor classroom sessions,digital engagement, and course completion, and develop targeted action plansfor ITIs requiring additional support.
  • Support implementation of therole-delegation model by clarifying responsibilities among Principals, ESTrainers, Trade Trainers, and Master Trainers.
  • Conduct regular field visits,classroom observations, and monitoring visits to assess implementation qualityand identify improvement opportunities.
  • Coordinate the planning andexecution of trainings, workshops, learner engagement activities, institutionalreviews, and other program events.
  • Support implementation ofAI-enabled learning, Green Skills, gender-responsive practices, and industryengagement.
  • Facilitate integration ofAI-related learning modules and activities into the Employability Skillscurriculum, supporting trainers to build learners awareness, familiarity, andpractical understanding of AI and its applications.
  • Support Green Skillsintegration through learner-led sustainability initiatives, green bootcamps,eco-clubs, waste audits, energy reviews, and other relevant institutional andlearner engagement activities.
  • Strengthen learner engagementthrough initiatives such as Student Hubs, career-connect sessions, placementdrives, and apprenticeship initiatives.
  • Identify implementation risks,delays, and institutional bottlenecks, and initiate corrective action incoordination with the State lead.
2. Enable ITI StakeholderAdoption & Capacity Building
  • Strengthen engagement andownership of ITI Principals, ES Trainers, Trade Trainers, Master Trainers, andTraining and Placement Officers to ensure effective program implementation.
  • Support the development andexecution of capacity-building plans for ITI stakeholders in coordination withLearning Experience and relevant thematic teams.
  • Facilitate training,orientation, mentoring, and follow-up mechanisms to strengthen classroompedagogy, learner engagement, and the use of digital learning resources.
  • Work with Master Trainers todevelop district-level mentoring plans and support structured mentoring of ESTrainers and Trade Trainers.
  • Identify capability gaps amongITI stakeholders and provide targeted support through field visits, virtualreviews, and follow-up interactions.
  • Support adoption of therevised ES curriculum and strengthen the connection between trade training andemployability skills.
  • Support trainers infacilitating AI-related learning experiences and integrating relevant AIapplications and examples into classroom activities.
  • Build awareness and capacityamong ITI stakeholders on Green Skills and support integration ofsustainability practices into institutional and learner-led activities.
  • Encourage peer learning,communities of practice, and sharing of effective implementation practicesacross ITIs.
  • Recognise and showcase goodpractices by trainers and institutions to encourage sustained ownership andquality delivery.
3. Build GovernmentPartnerships & Drive Ecosystem Engagement
  • Build and maintain strongworking relationships with the Directorate of Skill Development (DSD),state-level officials, zonal and district-level government representatives, ITIPrincipals, and other relevant stakeholders to strengthen government partnershipsand program ownership.
  • Support the State lead indeveloping and implementing government engagement strategies, aligning QuestAlliances program priorities with departmental objectives, annual plans,government initiatives, and institutional priorities.
  • Coordinate with governmentstakeholders at state, zonal, district, and institute levels to translatedepartmental priorities and decisions into actionable implementationplans andensure timely follow-through on agreed commitments.
  • Facilitate regular stakeholdermeetings, reviews, consultations, and institutional engagements to shareprogram progress, discuss implementation challenges, review data, and agree oncorrective actions.
  • Strengthen institutionalownership by engaging ITI Principals, ES Trainers, Trade Trainers, MasterTrainers, and Training and Placement Officers in planning, implementation, andreview of program activities.
  • Identify opportunities formainstreaming Employability Skills, blended learning, trainer development,AI-enabled learning, Green Skills, and career-transition initiatives withingovernment systems and institutional processes.
  • Support tostrengthen partnerships with industry,employers, training institutions, civil society organization’s, and otherecosystem stakeholders to create opportunities for industry engagement,apprenticeships, learner transitions, and cross-institutional learning.
  • Facilitate convergence withrelevant government schemes, industry initiatives, and ecosystem platforms tostrengthen learner opportunities and support the sustainability of programinterventions.
  • Represent Quest Alliance inrelevant government meetings, institutional forums, and ecosystem platforms;document key decisions, partnership commitments, and emerging opportunities.
  • Share field insights,implementation evidence, and partnership learnings with the relevant internalteams to inform state-level advocacy, program planning, and continuousimprovement.
4. Drive Monitoring,Learning & Data-Informed Decision-Making
  • Ensure timely, accurate, andcomplete collection and reporting of program data from assigned ITIs.
  • Monitor learner onboarding,MyQuest App engagement, course completion, classroom ES delivery, stakeholdercapacity building, and career-transition outcomes.
  • Track implementation of AI andGreen Skills interventions, including institutional participation, learnerengagement, trainer readiness, and emerging outcomes.
  • Use dashboards and monitoringtools to review institute-level performance and identify gaps requiringcorrective action.
  • Support ITIs in maintainingdata quality and adhering to reporting standards and timelines.
  • Analyse implementation dataand feedback to inform monthly planning, program reviews, and institutionalsupport strategies.
  • Coordinate with the M&E focal point and relevant teams on baseline, endline, and other assessments.
  • Document implementationprogress, good practices, challenges, learner stories, and case studies.
  • Contribute to quarterlyreviews, annual reviews, donor reporting, government reporting, and otherorganisational reporting requirements.
  • Share field insightsandrecommendations with the relevant internal teams.
5. Support CareerTransitions & Learner Opportunities
  • Coordinate with ITIs andTraining and Placement Officers to strengthen learner access to employment,apprenticeships, higher education, and other career pathways.
  • Support organisation ofplacement drives, apprenticeship drives, job fairs, industry interactions, andcareer-guidance activities.
  • Strengthen integration ofcareer-transition practices into the learner journey.
  • Support ITIs in collecting andmaintaining accurate placement, apprenticeship, and learner-transition data.
  • Build relationships with localemployers, industry partners, and relevant ecosystem stakeholders to expandopportunities for learners.
  • Identify institutional gapsaffecting learner transitions and coordinate appropriate support with relevantteams.
  • Support integration of GreenSkills and future skills into learner career-readiness and industry engagementactivities.
6. Uphold OrganizationalExcellence & Professional Growth
  • Ensure adherence to QuestAlliances organizational policies, systems, processes, and compliancerequirements, including People, Finance, and IT policies.
  • Participate actively in teamplanning, review meetings, organizational forums, and cross-functionalcollaboration spaces.
  • Maintain timely documentation,progress updates, timesheets, and other required administrative records.
  • Coordinate effectively withinternal teams, communicate risks and delays proactively, and ensure timelycompletion of deliverables.
  • Contribute to a team culturegrounded in collaboration, accountability, inclusion, reflection, and respectful communication.
Requirements
Required Experience & Skills
  • 4–6 years of relevantexperience in education, skill development, vocational training, youthdevelopment, or social-sector program implementation.
  • Demonstrated experienceworking with government departments and institutional stakeholders; experiencein managing government partnerships and coordination will be an advantage.
  • Experience in field-levelprogram implementation, stakeholder coordination, training, mentoring, capacitybuilding and Team management
  • Understanding of employabilityskills, vocational education, career readiness, or education-to-employmenttransitions is desirable.
  • Ability to manage multiplestakeholders and translate strategic priorities into actionable implementationplans.
  • Ability to use data,dashboards, and monitoring tools to track implementation and inform decisions.
  • Strong communication,facilitation, negotiation, documentation, and report-writing skills.
  • Interest or exposure toAI-enabled learning, digital technologies, Green Skills, and sustainabilityinitiatives will be an advantage.
  • Proficiency in spoken andwritten Hindi and English.
  • Willingness to travelfrequently for state-level meetings and program activities.
  • Commitment to Quest Alliancesmission, values, inclusion, and learner-centered approaches.
Benefits
Salary

The pay band for the position starts at Rs. 60,000 permonth (cost to company). The salary offered will be commensurate with theexperience and expertise of the candidate.

  • ComprehensivePersonal Accident Insurance covering up to ₹10,00,000 annually
  • MediclaimInsurance covering up to ₹3,00,000 annually, supported through our insurancepartner, who also offer additional wellness benefits
  • Reach for theStars (RFS) amount of up to ₹5,000 to support your self-learning andknowledge-building efforts
  • Internetallowance of up to ₹750/month, reimbursable based on actual usage to supportflexible and hybrid working arrangements
  • For employeeswith children under the age of 6 years, Quest offers childcare or day care fee support through a monthly matching contribution of up to ₹3,000, helping youcreate a supportive work-life balance
  • OfferingMenstrual Leave, 1 day per month across the country
  • Access to emotional health and wellbeing programs such as:Group sessions worth ₹8,000 persession fully covered by the organisation & 1:1 counselling sessions (worth₹2,000 per session), fully covered by the organisation

AtQuest Alliance, we pride ourselves on being an Equal Opportunities employer,embracing applications from all segments of the community. We are committed to ensuring that every applicant and employee is treated with fairness andrespect, regardless of gender, sexual orientation, marital status, socialstatus, caste, religious belief, age, or any other factor that is irrelevant toperformance. Your individuality is valued and respected within ourorganization.

LearnMore: Quest Alliance | LinkedIn | Youtube | Explore Career Pathways at Quest

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