Program Associate, Youth Program

Quest Alliance; Mangaluru; Hybrid; INR 325,000 - 389,000; Full time

Benefits offered by this job

Personal Accident Insurance

Mediclaim Insurance

Reach for the Stars (RFS) stipend

Internet allowance

Childcare support

Emotional health & wellbeing programs

Job summary

QUEST Alliance in Mangalore Zone is hiring a Proactive Program Associate to lead Youth Program interventions across Government ITIs. The role focuses on program implementation, stakeholder engagement, trainer development, employability skills, digital learning, and career transitions.

Responsibilities include field visits, quality assurance, and maintaining documentation and reporting. The position requires 1–2 years of relevant experience, strong facilitation, and a collaborative mindset with

Qualifications

• 1-2 years of experience in program implementation, skilling initiatives, or youth development.
• Strong facilitation and training skills.
• Government stakeholder management and liaising.
• Communication and negotiation skills.
• Relationship building and networking abilities.
• Planning and organizational skills.
• Problem-solving and decision-making abilities.
• Documentation and reporting skills.
• Ability to work independently and collaboratively.

Responsibilities

• Lead program implementation across Government ITIs in the Mangalore zone with quality and timely delivery.
• Facilitate employability, life skills, and future skills sessions; onboard learners and facilitators on MyQuest App.
• Build relationships with ITIs, principals, trainers, officials, industries, and partners; coordinate with internal teams.
• Maintain records of activities, prepare monthly/quarterly reports, and ensure stakeholder communication.
• Support data collection, monitoring, baseline/endline studies, and continuous program improvement.

Skills

Facilitation skills

Training skills

Stakeholder management

Communication

Negotiation

Relationship building

Planning

Documentation

Problem solving

MS Office

Tools

MS Office

Job description

QUEST Alliance is looking for a proactive Program Associate – Mangalore Zone to lead Youth Program interventions across Government ITIs in the zone. The role involves program implementation, stakeholder engagement, trainer development, employability skills, digital learning, career transitions, and institutional strengthening.

Key Responsibilities

1. Program Implementation & Quality

• Lead implementation of QUEST programs across assigned Government ITIs.
  
• Develop implementation plans, monitor progress, and ensure quality and timely delivery.
  
• Conduct regular ITI visits for monitoring, handholding, and stakeholder engagement.
  
• Strengthen institute ownership and support long-term mainstreaming of interventions.
  
• Support Principal Leadership Programs, Change Projects, Student Hubs, and placement initiatives.
  

2. Employability Skills & Facilitation

• Facilitate sessions on employability, life skills, career readiness, AI, green skills, and future skills.
  
• Ensure facilitator and learner onboarding and engagement on the MyQuest App, with a focus on completion targets.
  
• Lead trainer development, ToTs, workshops, orientations, and continuous mentoring.
  
• Conduct career-readiness activities such as resume building, mock interviews, guest lectures, exposure visits, OJT, and placement support.
  
• Promote gender inclusion and inclusive learning environments.
  

3. Stakeholder & Partnership Management

• Build strong relationships with ITIs, principals, trainers, government officials, industries, and ecosystem partners.
  
• Act as the key point of contact for institutes in the assigned zone.
  
• Coordinate with placement, training, data, technology, and documentation teams.
  
• Support government reviews, donor visits, stakeholder meetings, and industry engagement.
  

4. Documentation & Communication

• Maintain accurate records of program activities, sessions, success stories, case studies, and stakeholder engagement.
  
• Prepare timely monthly and quarterly reports covering progress, challenges, risks, and impact.
  
• Ensure regular communication and updates with institutes and stakeholders.
  

5. Data, Monitoring & Evaluation

• Ensure timely and accurate updating of learner, trainer, engagement, completion, and outcome data.
  
• Support assessments, baseline/endline studies, monitoring, and review processes.
  
• Use data to identify gaps, track progress, and improve implementation quality.
  
• Continuously learn about vocational education, skilling, employability, AI, green skills, and future skills.
  
• Collaborate with state and zonal teams to improve program delivery.
  
• Contribute innovative ideas for learner engagement and institute strengthening.
  
• Participate actively in team meetings, reviews, trainings, and organizational learning.
  
• Follow QUEST Alliance’s values and HR, finance, safeguarding, and organizational policies.
  

Requirements

1-2 years of experience in program implementation, skilling initiatives, or youth development, preferably in the vocational training or government ecosystem.

Strong facilitation and training skills

Government stakeholder management and liaising

Communication and negotiation skills

Relationship building and networking abilities

Planning and organizational skills

Problem-solving and decision-making abilities

Documentation and reporting skills

Ability to work independently and collaboratively

Adaptability and solution-oriented thinking

Understanding of vocational education and skilling ecosystem

Basic proficiency in MS Office and digital platforms

Willingness to travel extensively within the zone and outside when needed

Salary: The pay band for the position starts at Rs. 32,000/- per month (cost to company)(The salary offered will be commensurate with the experience and expertise of the candidate.)

In addition to your compensation, you are also eligible for a suite of benefits designed to support your well-being and growth:

- Comprehensive Personal Accident Insurance covering up to ₹10,00,000 annually

- Mediclaim Insurance covering up to ₹3,00,000 annually, supported through our insurance partner, who also offer additional wellness benefits

- Reach for the Stars (RFS) amount of up to ₹5,000 to support your self-learning and knowledge-building efforts

- Internet allowance of up to ₹750/month, reimbursable based on actual usage to support flexible and hybrid working arrangements

- For employees with children under the age of 6 years, Quest offers childcare or day care fee support through a monthly matching contribution of up to ₹3,000, helping you create a supportive work-life balance

- Access to emotional health and wellbeing programs such as:

Group sessions worth ₹7,500 per session fully covered by the organisation

1:1 counselling sessions (worth ₹1,800 per session), fully covered by the organisation