Production Support analyst - Devops

Kiya.ai; Mumbai Suburban, Navi Mumbai, Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Kiya.ai in Mumbai is hiring an Application Production Support Analyst with DevOps experience to support our Investment Banking client.

The role requires 3–5 years of experience and strong skills in Linux, Windows/AIX, ServiceNow, Autosys, databases (Oracle, SQL Server, MongoDB), DevOps tools (GitLab, Ansible, Jenkins), scripting (Python, Bash, PowerShell), containerization (Docker, Kubernetes) and cloud platforms (IBM Cloud).

Qualifications

• Experience with RedHat Linux administration, Windows, AIX, WAS, CFT and MQ Series.
• Experience with Service Now ticketing system.
• Familiarity with Autosys.
• Knowledge on any monitoring tools (e.g., Dynatrace, SysDig, Kibana).
• Familiarity with database technology: Oracle, SQL Server and MongoDB; ability to execute basic scripts and queries.
• Familiarity with DevOps tools including Gitlab, Ansible, Jenkins.
• Expertise in scripting on Python, Bash, or PowerShell.
• Familiarity with containerization technologies (Docker, Kubernetes).
• Experience with any cloud platforms (preferably IBM Cloud).
• Understanding of ITIL or similar ITSM frameworks & tools (ServiceNow, JIRA service management).
• Knowledge of IT production backup and resilience setup (High Availability, DRP).
• Ability to grasp functional knowledge of application
• Good written and spoken English
• Measure and identify areas for improving Quality and overall Delivery
• Able to communicate efficiently
• Good Team Player

Skills

Linux administration

ServiceNow

Autosys

Monitoring tools

Databases

SQL scripting

DevOps tools

Scripting languages

Containerization

Cloud platforms

ITIL/ITSM

Backup/DR

Communication

Team player

Tools

GitLab

Ansible

Jenkins

Job description

Dear Candidates,

We are hiring Application production support analyst with devops experience for our Investment Banking client in Mumbai.

Experience : 3-5 years

Technical & Behavioral Competencies

• Knowledge and experience with RedHat Linux administration, Windows, AIX, WAS, CFT and MQ Series
• Experience with Service Now ticketing system
• Familiarity with Autosys
• Knowledge on any monitoring tools (e.g., Dynatrace, SysDig, Kibana)
• Familiarity with database technology is required: Oracle, SQL Server and MongoDB. Capability to execute basic scripts and queries
• Familiarity with DevOps tools including Gitlab, Ansible, Jenkins.
• Expertise in scripting on one of these (e.g., Python, Bash, PowerShell).
• Familiarity with containerization technologies (e.g., Docker, Kubernetes).
• Experience with any cloud platforms (preferably IBM Cloud).
• Understanding of ITIL or similar ITSM frameworks & tools(e.g, ServiceNow, JIRA service management)
• Knowledge of IT production backup and resilience setup (High Availability setup, Disaster Recovery Plan, etc.)
• Ability to grasp functional knowledge of application
• Good written and spoken English
• Measure and identify areas for improving Quality and overall Delivery
• Able to communicate efficiently
• Good Team Player

Early joiners would be preferred.