Production Operations Engineer

iEnergizer; Dadri; On-site; INR 2,000,000 - 4,000,000; Full time

Job summary

iEnergizer is hiring a Production Operations (ProdOps) Engineer for a US-based financial services partner. You will maintain mission-critical production platforms, automate operations, improve deployments and rapidly resolve incidents.

The role requires 5+ years in Production Support or related fields, hands-on Kubernetes with Helm, and strong database deployment experience. Office-based, US shift; 24x7 on-call rotation applies.

Qualifications

• 5+ years in Production Support, DevOps, SRE or Platform Engineering.
• Kubernetes cluster operations, Helm, and pod/service/ingress troubleshooting.
• Database deployments: schema migrations, release management, rollback strategies.
• Dynatrace or similar APM, log analysis and alerting.
• Incident, problem and change management.

Responsibilities

• Support production and non-production environments; respond to critical incidents.
• Monitor system health, application performance and availability.
• Perform root cause analysis (RCA) and implement preventive fixes.
• Build and optimise GitLab CI/CD pipelines; automate deployment, testing and release.
• Deploy and manage containerised applications on Kubernetes using Helm charts and manifests.
• Plan and execute database deployments, schema migrations and rollbacks.
• Support PostgreSQL: performance, backup and recovery, replication and high availability.
• Configure Dynatrace dashboards, alerts and proactive monitoring.
• Write automation scripts, runbooks and SOPs.

Skills

Kubernetes ops

Helm

Pod/service/ingress troubleshooting

Database deployments

Schema migrations

Dynatrace / APM

Incident & change management

Linux shell scripting

Education

Bachelor's degree in CS/IT or related field

Tools

GitLab CI/CD

Job description

We are hiring a Production Operations (ProdOps) Engineer for a leading US-based financial services company. You will keep mission-critical production platforms stable, automate operations, improve deployments and resolve production incidents fast.

Shift and work mode

• US shift, aligned to Pacific Time (approx. 9:30 PM to 6:30 AM IST)
• Full-time, work from office
• 24x7 on-call rotation

What you will do

• Support production and non-production environments; respond to critical incidents
• Monitor system health, application performance and availability
• Perform root cause analysis (RCA) and put preventive fixes in place
• Build and optimise GitLab CI/CD pipelines; automate deployment, testing and release
• Deploy and manage containerised applications on Kubernetes using Helm charts and manifests
• Plan and execute database deployments, schema migrations and rollbacks
• Support PostgreSQL: performance, backup and recovery, replication and high availability
• Configure Dynatrace dashboards, alerts and proactive monitoring
• Write automation scripts, runbooks and SOPs

What you need

• 5+ years in Production Support, DevOps, SRE or Platform Engineering
• Kubernetes cluster operations, Helm, and pod/service/ingress troubleshooting
• Database deployments: schema migrations, release management, rollback strategies
• Dynatrace or similar APM, log analysis and alerting
• Incident, problem and change management

Good to have

• Bachelor's degree in Computer Science, IT or a related field
• Linux administration and shell scripting
• Microservices and container architecture