Site Reliability Engineer

SRM Digital; Maharashtra; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

SRM Digital in Pune, India, seeks an experienced Production Operations Engineer to manage a comprehensive production environment. You will define monitoring strategies, respond to incidents, and drive automation across deployments to improve reliability and velocity.

The role involves supporting CI/CD pipelines, optimizing performance, and coordinating with a global team. Occasional on-call and off-hours work may be required as part of service ownership.

Qualifications

• Experience with Java/Spring Boot in production
• Knowledge of Kafka (Axon)
• Experience with monitoring tools like Splunk or Dynatrace
• Familiarity with CI/CD platforms and automation tooling
• Understanding of SRE practices and cloud-native observability

Responsibilities

• Plan, manage, and oversee all aspects of a Production Environment
• Define strategies for Application Performance Monitoring and Production optimization
• Respond to incidents and improve platform based on feedback
• Automate deployment and support CI/CD pipelines across environments
• Design and standardize monitoring and alerting mechanisms
• Engage in lifecycle management from design to refinement
• Analyze ITSM activities and feedback for resiliency gaps
• Support pre-live services with capacity planning and launch reviews
• Lead DevOps automation and best practices
• Maintain service availability, latency, and health
• Scale systems through automation and reliability improvements
• Collaborate with global teams across time zones

Skills

Java / Spring Boot

Kafka

CI/CD Platforms

Cloud-native observability

Remedy / ServiceNow

Tools

Splunk

Dynatrace

Job description

Location: Pune, India(3 days work from office)

Duration: Permanent Role

The Role

• Plan, manage, and oversee all aspects of a Production Environment
• Define strategies for Application Performance Monitoring, Optimization in Production environment
• Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
• Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.
• Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.
• Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
• Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
• Work with a global team spread across tech hubs in multiple geographies and time zones.
• Ability to share knowledge and explain processes and procedures to others.
• Able to perform on-call duties on a rotational basis.
• Occasional off hours work required.

Must Have

• Java / Spring Boot - Knowledge is required
• Kafka (Axon)
• Splunk / Dynatrace
• CI/CD Platforms
• Cloud-native observability and SRE practices
• Remedy / servicenow

Operations Skills:

• Production support leadership
• Runbook and support model creation
• Monitoring and alert strategy definition
• Disaster recovery and resiliency planning
• Deployment readiness validation
• Service ownership mindset
• Continuous improvement and toil reduction
• Root cause analysis and problem management