Design and deliver engaging training sessions to help our partners and users confidently work with our software.
Key Responsibilities
- Plan and deliver product training sessions for users (in-person and virtual).
- Create clear training materials and instructional guides.
- Identify training gaps and update content accordingly.
- Manage training schedules, logistics, and maintain records.
- Troubleshoot basic user issues during sessions and escalate when needed.
- Gather feedback from trainees and stakeholders to improve future trainings.
- Communicate client requirements internally and ensure alignment.
What We’re Looking For
- 1+ years of experience in product training, event management, or demo/crowd handling.
- Strong communication skills in English and Hindi (Punjabi or other regional languages is a plus).
- Confident in presenting to groups and managing large training sessions.
- Willingness to travel frequently for on-site training (mandatory).
- Comfortable working in a fast-paced, startup environment.
- Proficient with computers, mobile devices, and MS Excel.
Preferred
- Familiarity with the FMCG or retail industry is a strong advantage
Seniority level
Employment type
Job function
Job function
TrainingIndustries
IT Services and IT Consulting
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