Product Support Intern

AppX (YC S21); India; On-site; INR 56,000 - 67,000; Full time

Job summary

AppX (YC S21) in India is seeking B.Tech/BE undergraduates to gain hands-on experience in product support and customer assistance. The role involves responding to client queries via chat and email, conducting product demonstrations, and helping users understand features and functionality.

The position operates from 11:00 AM to 6:00 PM, Monday through Saturday, with a stipend of 5,000–6,000 INR per month and emphasis on learning and proactive support.

Qualifications

• Eligibility: B.Tech/BE undergraduates preferred.
• Stipend: 5-6k Per Month.
• Working Days: Mon to Sat.

Responsibilities

• Respond to client queries and resolve issues via chat and email.
• Conduct one-on-one product demonstrations for clients.
• Assist clients in understanding product features and functionality.
• Ensure a smooth customer experience through timely support and follow-ups.
• Coordinate with internal teams to address client concerns effectively.

Skills

Strong communication

Problem solving

Willingness to learn

Proactive attitude

Education

B.Tech/BE undergraduates preferred

Job description

• Eligibility:B.Tech/BE undergraduates preferred
• Stipend: 5-6k Per Month
• Working Days- Mon to Sat
• Work Timings- 11 Am to 6 Pm

Are you a B.Tech/BE undergraduate looking to gain hands-on experience in product support and customer assistance? Join our team and kick-start your professional journey!

Responsibilities:

• Respond to client queries and resolve issues via chat and email.
• Conduct one-on-one product demonstrations for clients.
• Assist clients in understanding product features and functionality.
• Ensure a smooth customer experience through timely support and follow-ups.
• Coordinate with internal teams to address client concerns effectively.

What we're looking for:

• Strong communication and problem-solving skills
• Willingness to learn and understand product functionalities
• A proactive attitude and eagerness to support users