Product Specialist-Customer Experience Centre

Urbanrise Constructions; Hyderabad; On-site; INR 400,000 - 650,000; Full time

Job summary

Urbanrise Constructions is seeking a confident Product Specialist to manage customer interactions at the project site office. The role focuses on showcasing the project features, design, amenities and USPs, ensuring an engaging customer experience for walk-ins.

The candidate will work with the frontline sales team, explain architectural concepts and project benefits, and support a seamless presentation of residential real estate offerings. Weekend availability is expected.

Qualifications

• Excellent communication and presentation skills.
• Strong product demonstration and customer engagement abilities.
• Knowledge of residential real estate projects, floor plans and property features.
• Ability to explain project USPs and architectural concepts effectively.
• Willingness to work on weekends and holidays.

Responsibilities

• Handle customer walkins at the project experience centre.
• Understand the project design, features, USP's & innovations in depth.
• Interact & explain the various USPs of the project by showcasing their key attributes & benefits to the customers.
• Act as a strategic partner to the frontline sales team by establishing the product USPs & building confidence in customers.
• Record client preferences & give required inputs to the closing sales team.

Skills

Communication

Presentation

Product demonstration

Customer engagement

Real estate knowledge

Job description

Role Overview

We are looking for a confident and presentable Product Specialist to manage customer interactions at our Real Estate Project Site Office. The role focuses on showcasing the project's features, design, amenities and unique selling propositions (USPs), ensuring an engaging and informative customer experience.

No Sales Targets: Focused on project presentations, product knowledge, customer experience and supporting the frontline sales team

Key Responsibilities:

• Handle customer walkins at the project experience centre.
• Understand the projects design, features, USP's & innovations in depth.
• Interact & explain the various USP's of the project by showcasing their key attributes & benefits to the customers.
• Act as a strategic partner to the frontline sales team by establishing the product USP's & building confidence in customers.
• Record client preferences & give required inputs to the closing sales team.

Key Skills & Requirements

• Excellent communication and presentation skills.
• Strong product demonstration and customer engagement abilities.
• Knowledge of residential real estate projects, floor plans and property features.
• Ability to explain project USPs and architectural concepts effectively.
• Willingness to work on weekends and holidays.