Product Specialist

Neeyamo Enterprise Solutions; Madurai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Neeyamo Enterprise Solutions seeks a Product Specialist (Client Services) in Tamil Nadu to manage country-specific payroll activities and assist clients. The role demands strong communication and an understanding of payroll technology and local regulations.

The candidate should have MBA/PGDM/MIB with 65% aggregate and be a 2024–2026 passout, ready for immediate joining and flexible shifts to support global clients and workshops.

Qualifications

• MBA/PGDM/MIB with 65% aggregate throughout academics.
• Passed out in 2024, 2025 or 2026.

Responsibilities

• Process country-specific payroll with 100% accuracy and on time.
• Deep knowledge of the respective country and Neeyamo’s payroll technology.
• Keep updated about payroll features, country tax knowledge, and local compliance.
• Resolve client Level 2 queries within SLA.
• Coordinate with vendor/in-country expert during payroll periods.
• Update country research documents and MIS.
• Automate delivery leveraging payroll technology and conduct live/web workshops.
• Demonstrate customer-focused communication.

Skills

Communication skills

Excel (beginner)

Education

MBA / PGDM / Master of International Business (65%)

Tools

Excel

Job description

Eligibility Criteria :

• Role: Product Specialist (Client Services):
• Qualification: Only(Full time) Post Graduates: MBA / PGDM / Master of International Business with an aggregate of 65% throughout the academic records
• Passed out: 2024, 2025, 2026

Roles and Responsibilities :

As a Product Specialist, you would be responsible to:

• Process country specific payroll as per process and achieve 100% accuracy and on time.
• Have depth knowledge of respective country & Neeyamo’s payroll technology
• Keep oneself updated about Neeyamo’s payroll technology features & functionalities, Country Tax Knowledge and respective local Compliances and Legislations
• Resolve client Level 2 queries within given SLA
• Use Payroll technology
• Co-ordinate with vendor / In country expert during payroll period
• Update Country specific research document, Country MIS, Country Manual etc
• Automate led delivery leveraging Neeyamo’s payroll technology leverage at the fullest
• Conduct live or web-based workshops as required – virtually and on-site that includes participation in Global Design workshops, country workshops, client user training and product demonstrations, as required for clients and / or prospects
• Demonstrate highly responsive and customer focused approach with clear oral and written communication

Job Requirements :

• 0-2 years of experience in a similar role or industry.
• Excellent communication skills for effective collaboration with diverse stakeholders.
• Beginner in using tools like Excel

Candidate should:

• Have no active backlogs
• Have good communication skill (Verbal & Written)
• Be present in the Business formals/Decent dresscode
• Bring the Profile to proceed with the Hiring process.
• Be available to join immediately
• Be flexible for the shifts