Field Application Specialist - Inorganic

PerkinElmer; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

PerkinElmer Hyderabad seeks an experienced Field Application Specialist - Inorganic to enable qualified candidate attraction and support across product lines. The role emphasizes hands-on instrument expertise, data interpretation, and close collaboration with sales and customers.

You will manage technical documentation, assist in product launches, and ensure effective field support, including on-site customer interactions and training for colleagues.

Qualifications

• M. Sc. (Analytical/Inorganic/Organic/Physical/Food Technology) is required; Ph.D. in Chemistry preferred.
• 4–7 years of hands-on operational experience with instrument techniques and data interpretation.
• Strong problem-solving and troubleshooting skills; excellent written and oral communication.

Responsibilities

• Manage product line-related documents and commercial details in the system (Portal, SAP, QS3).
• Support product launches and effective commercial roll-out activities.
• Communicate product life cycle to stakeholders and provide competitive landscape insights.
• Build and maintain client relationships; develop business plans and generate leads.
• Assist in Salesforce (SFDC) opportunity progress and help close deals.
• Qualify leads from campaigns and present competitive solutions to potential clients.
• Prepare troubleshooting plans and contribute to sales collateral and training materials.
• Provide on-site customer support based on business requirements.

Skills

Instrument techniques

Data interpretation

Troubleshooting

Communication skills

Education

M.Sc. (Analytical/Inorganic/Organic/Physical/Food Technology); PhD in Chemistry preferred

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Field Application Specialist - Inorganic

Location(s)

Hyderabad

Job Description

Purpose

Enable to attract qualified candidates by clearly defining the role and its responsibilities. They also help identify the best candidate for the role by allowing the hiring manager and recruiter to assess how well the applications match the job requirements.

Responsibilities

• Managing respective product line-related documents (e.g. PDL, PIR, Catalogue, App Note, Certificates etc) including commercial details available in the system (Portal, SAP, QS3 etc).
• Support Business with product launches and effective commercial roll out activities.
• Communicate product life cycle to all stakeholders.
• Provide a competitive landscape for the complete portfolio of the respective product line.
• Overseeing the overall strategy to ensure sufficient product support coverage.
• Build and maintain client relationships and create and execute business development plans.
• Research and analyze the market trend, regulations requirements, and specific client needs, create business plans with solutions, and generate leads.
• Support Business to identify, update & maintain the SFDC database for opportunity progress and assist in closing deals.
• Focus on opportunity closure and prospect management. Convincing new clients and existing customers to make additional purchases.
• Qualify leads from marketing campaigns as sales opportunities, contact potential clients, and present them with competitive solutions.
• Research, explore and come up with an alternate solution if a new problem is presented that does not have a straightforward solution.
• Preparation of Compiling a database with a troubleshooting plan, assisting in generating a playbook, and Sales collateral (For Unique features, customer pain points, field concerns, product gaps etc).
• Training sales and service colleagues including developing training programs and materials and conducting training sessions.
• Based on business requirements and commitment to on-site customer support.

Basic Qualifications

• Minimum educational qualification M. Sc. (Analytical/Inorganic/Organic/Physical/Food Technology), Preferably Ph.D. (Chemistry)
• Minimum 4-7 years of Hands-on operational experience in respective instrument techniques, data interpretation

Preferred Characteristics

• Minimum 4-7 years of Hands-on operational experience in respective instrument techniques, data interpretation
• In-depth knowledge of the regulation of various markets (Pharma/Food/Applied)
• Strong problem-solving and troubleshooting skills.
• Excellent customer support skills & Collaborative mindset.
• Excellent communication skills (written, oral & Presentation)
• Ability to multitask effectively, Great time management skills.
• Ability to work well in a team environment, as well as independently.
• Ability to build strong business and professional relationships with internal and external customers.
• Ability to communicate technical information in an accessible manner to Internal and External customers.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• A process improvement mindset.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.