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RADIUS is an AI-powered Omnichannel Interaction System (OIS) that unifies every customer touchpoints into a single intelligent platform. It empowers enterprises to manage customer interactions seamlessly, ensuring context continuity, faster resolutions, and superior customer experiences.
Developed by VIS Networks, a technology-driven company committed to transforming customer engagement, RADIUS combines innovation, scalability, and automation to help businesses deliver connected, data-driven, and future-ready CX.
As a Product Marketing Intern, you’ll work at the intersection of product, marketing, and customer success. You’ll help craft compelling messaging, support go-to-market plans, build customer education content, gather insights, and coordinate advocacy initiatives. This is a great opportunity for someone early in their marketing career who loves storytelling, research, and bringing products to life in the SaaS space.
Assist in developing clear, compelling messaging and value propositions for new and existing product features. Draft customer-facing copy for website pages, landing pages, blogs, emails, and other marketing assets.
Collaborate with teams to create onboarding materials, how-to guides, product walkthroughs, and webinars that help customers get the most value from RADIUS.
Help gather and analyze customer feedback through surveys, reviews, and interviews. Use insights to refine messaging and share findings with internal teams to influence product improvements.
Support the development of customer testimonials, case studies, and reviews that showcase product value. Assist with coordinating customer events, roundtables, or webinars that highlight customer success.
Help plan and execute feature launches and product campaigns across multiple channels. Support Sales and Customer Success teams with enablement content such as pitch decks, battle cards, FAQs, and product one-pagers.
Track and report on the performance of product marketing activities (e.g., engagement and adoption metrics).Work cross-functionally with Product, Sales, Customer Success, Content, and Design teams to ensure alignment.