Product Manager (Travel Tech)

Quadlabs Technologies; Gurugram District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

QuadLabs Technologies builds travel technology for airlines, TMCs and corporates, and we are hiring a Product Manager who has built travel products, not just operated them. You will own a product area end to end—from discovery to PRDs, roadmap, delivery with engineering, and adoption with client teams.

You will work directly with airline and TMC clients, so you must talk GDS, NDC, fares and policy with confidence from day one.

Qualifications

• 3+ years as a Product Manager at travel tech company, OTA or TMC (as described)
• Shipped at least one travel product or major module to live customers, and can walk through it in detail
• Working knowledge of air distribution: GDS vs NDC vs LCC content, PNR lifecycle, fare families, fare rules, ticketing and reissue
• Understanding of hotel distribution, corporate travel (policy, approvals, SBT), or travel expense
• Ability to read API documentation and discuss request/response flows with engineers (Swagger/Postman level)
• Strong PRD writing, user flows and wireframing (Figma or similar)
• Comfortable with Jira/Confluence and agile delivery
• Clear written and spoken English; able to present to client leadership

Responsibilities

• Own the roadmap for a product area (e.g. air booking, hotel, corporate policy & approvals, expense, payments) and tie it to client and revenue outcomes.
• Run discovery with airline, TMC and corporate stakeholders; turn it into clear PRDs, user stories and acceptance criteria.
• Design booking and servicing flows: search, pricing, fare rules, ancillaries, seat/meal, PNR creation, ticketing, exchanges, refunds and cancellations.
• Define integration requirements for GDS (Amadeus, Sabre, Travelport), NDC airline APIs, LCC connectors, hotel aggregators and payment gateways.
• Build corporate travel features: travel policy, approval workflows, budgets, cost centres, duty of care, reporting and HRMS/ERP integrations.
• Work daily with engineering, design and QA through sprint planning, backlog grooming, UAT and release.
• Set and track product KPIs — search-to-book conversion, look-to-book ratio, online adoption, booking failure rate, NPS.
• Support pre-sales and client delivery with demos, solution documents and scope sign-offs.
• Track the market — NDC adoption, competitor OTAs and TMC platforms, AI in travel — and bring it into the roadmap.

Skills

Travel product

APIs & integration

PRD writing

Wireframing (Figma)

Client facing communication

Agile delivery

GDS/NDC knowledge

High English proficiency

Tools

Swagger/Postman

Jira/Confluence

Job description

About the role

QuadLabs Technologies builds travel technology for airlines, TMCs and corporates booking engines, B2B/B2E corporate travel platforms, and AI-native Travel & Expense products. We are hiring a Product Manager who has already built travel products, not someone who has operated them.

You will own a product area end to end: discovery, PRDs, roadmap, delivery with engineering, and adoption with client teams. You will work directly with airline and TMC clients, so you must be able to talk GDS, NDC, fares and policy with confidence from day one.

Title :- Product Manager / Senior Product Manager Travel Tech

Location :- Gurugram

Experience :- 4-10 years total, with at least 3 years as a PM in travel tech

Who we're looking for

This role is open only to product managers whose PM experience comes from one of three backgrounds:

• Travel tech product companies booking engines, GDS/NDC aggregators, airline IT, hotel distribution, corporate booking tools, T&E platforms
• OTAs B2C or B2B online travel agencies
• TMCs — in the TMC's product or technology team, building its booking platform, self-booking tool, or client-facing tech

The experience must be in a product management role (owning roadmap, writing PRDs, shipping with engineering). Travel operations, ticketing, fulfilment, reservations, customer support, or account management experience does not count toward the 3 years, even at the companies above.

Key responsibilities

1. Own the roadmap for a product area (e.g. air booking, hotel, corporate policy & approvals, expense, payments) and tie it to client and revenue outcomes.

2. Run discovery with airline, TMC and corporate stakeholders; turn it into clear PRDs, user stories and acceptance criteria.

3. Design booking and servicing flows: search, pricing, fare rules, ancillaries, seat/meal, PNR creation, ticketing, exchanges, refunds and cancellations.

4. Define integration requirements for GDS (Amadeus, Sabre, Travelport), NDC airline APIs, LCC connectors, hotel aggregators and payment gateways.

5. Build corporate travel features: travel policy, approval workflows, budgets, cost centres, duty of care, reporting and HRMS/ERP integrations.

6. Work daily with engineering, design and QA through sprint planning, backlog grooming, UAT and release.

7. Set and track product KPIs — search-to-book conversion, look-to-book ratio, online adoption, booking failure rate, NPS.

8. Support pre-sales and client delivery with demos, solution documents and scope sign-offs.

9. Track the market — NDC adoption, competitor OTAs and TMC platforms, AI in travel — and bring it into the roadmap.

Must-have

• 3+ years as a Product Manager at a travel tech company, OTA or TMC (see above)
• Shipped at least one travel product or major module to live customers, and can walk through it in detail
• Working knowledge of air distribution: GDS vs NDC vs LCC content, PNR lifecycle, fare families, fare rules, ticketing and reissue
• Understanding of at least one of: hotel distribution, corporate travel (policy, approvals, SBT), or travel expense
• Can read API documentation and discuss request/response flows with engineers (Swagger/Postman level)
• Strong PRD writing, user flows and wireframing (Figma or similar)
• Comfortable with Jira/Confluence and agile delivery
• Clear written and spoken English; able to present to client leadership

Nice to have

• B2B / corporate travel experience (self-booking tools, TMC platforms, CUG portals)
• Experience with airline clients or airline-direct channels
• Middle East (GCC) or Indian corporate travel market exposure
• AI/LLM product features shipped (chat booking, smart search, receipt OCR, policy agents)
• Payments in travel: corporate cards, virtual cards, BSP/ARC settlement, wallets
• SQL or analytics tools for funnel analysis